Loman Landscape & Design
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This mom 'n pop flower shop is the BEST in OKC, hands down! They have the healthiest, happiest plants of any nursery I've been to. I came in my first time desperate for help with my dying zebra grass, and without even buying anything, they gave me all the advice I needed! I've never had such a helpful, caring experience from any other nursery. I've talked with other customers (with more experience than I can claim) who have sworn by this place for years. This is the place for seasoned gardeners and amateurs alike. Thank you for all your help, Lomans!
LOMAN LANDSCAPING COMPLAINT
JEFF LOMAN- SALES MANAGER
13001 N Western Ave
Oklahoma City, Oklahoma 73013
On April 16, 2015, I purchased plant products from Lomans Landscaping and paid for them to plant it. I was told the plant material was warranted for 1 year. The following week, Jeff Loman and his associate arrived and planted the products and told me the planted were warranted for 1 year. We had a nice discussion in the front yard and assured me he would take care of any problems. Just keep my receipts.
6 month later….
On Saturday September 19, 2015, I emailed Jeff Loman to tell him of the problem with the Nelly Stevens shrub, complete with pictures of the failing plant product and a copy of the receipt. No response.
On Wednesday, September 23, I sent another email to him and again no response.
On Thursday, September 24 I called to location at approx 10:30 am. I was told that Mr. Loman was “in the back” and would have to call me back and again no response.
It is obvious that Jeff Loman/Loman Landscaping has no intention of making their products and representations good to customers. They won’t even return emails/calls to customers, to discuss the matter. We are now forced to replace the plant material/labor at our expense, due to this merchant’s actions. Hopefully, this will prevent someone else from getting the same type of treatment from Loman’s.