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I have never used them, and I never will after one of their drivers almost ran over my child while flying down a residential street. She’s “one of the owners” and was incredibly thick headed not to mention rude. Instead of an apology I was informed I could “go to hell” after a long exchange of words. I originally asked her to slow down as we have a lot of children in our neighborhood with special needs. She swore she was going 25 and then changed her answer to 20. She bottomed our at an intersection that she did not stop at. I will admit I was rude but good lord there is no reason to flat out lie when there are multiple people witnessing your arrogance. Hopefully she will learn how to drive before she actually hits a child or god forbid kill one.
When I called to complain the woman I spoke with obviously knew who the complaint was about. I doubt she will receive any reprimand for nearly hitting a child. Horrible. Ruined the business for several of my friends who once used them.
Absolutely the worst customer service EVER.. Ordered from Dickies BBQ (fantastic) after waiting an hour received a call from the driver that they had an App issue..We didn't order through the app. called and spoke with "Peggy" the only person available was given a 3.99 credit for the delivery fee. We called Dickies, the food had been ready and they had to call Lighting delivery to come get it. When the food did arrive the driver was RUDE! We refused the order and went to Dickies our-self only to find the driver had been rude to them as well. When I called back to Lightening Delivery and spoke with "Peggy" again ..she hung up on me. WORST company EVER.. and my name is Mary Nichols.. I am in your date base!