Keene Auto Body
543 Main St, Keene, NH 03431
Specialties: Cars, Trucks, Pickups
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07/26/2011Provided by Citysearch -
Stay away from this garage. Between Steve and Sherry they are so rude at this garage. I took my car there to be fixed was called 5 days later and told to pick it up it was done and ready. Yeah right I left work 4 hrs early to pick it up and when I arrived I could see the bubbles in the paint and I still had a dent. Steve the owner was extremely rude while I was explaining it he was walking off. When I was called again to pick it up. It was in ok condition the inside of the car was extremely dirty or dusty not sure what. I will clean it not sure what they did inside the car. But, I did not want to cause them any more grief even though they caused me plenty. My accident was horrible experience but I much rather be in an accident anyday than deal with this crew. I would not bring a wheel barrow in for them to fix. Just a bunch of kids working there. When Sherry the girl in the office calls me to come pick it up she says YOU MUST come before 4 PM I can't stay a minute longer. WOW what customer service. I lost 4 hrs of work to drive from Boston to Keene to pick up the car just to find out last week it was still not fixed. No apology nothing just acted like it was nothing for me to do this and I should be willing to. Bottom line is this if you value your car at all stay away from this garage. I definitely would go elsewhere and would not give them any business I am not sure how they stay in business being so rude and careless as they are