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* At Jackson Hewitt Tax Service, you'll find tax preparers who understand your income tax situation.

Business Description
Jackson Hewitt Tax Service is the second-largest federal income tax preparation service in the country. We have approximately 6,600 franchised and company-owned tax service offices, and offer you the tools, the team and the resources you need at tax time. Get the tax help you need. Let us prepare your federal and state income tax returns and help you get every credit and deduction you deserve. Jackson Hewitt is a leading, national-income tax preparation service that specializes in electronic filing (IRS e-file). We provide full service, individual federal income tax preparation, state income tax preparation, and also facilitate related financial products.
Hours
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Categories
Tax Return Preparation, Taxes-Consultants & Representatives, Tax Return Preparation-Business, Accounting Services, Bookkeeping, Business Documents & Records-Storage & Management

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Reviews

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maryo2

01/11/2010

Overall
2008 taxes

I went to Jackson Hewitt tax service last year and they mess up my taxes so bad it took till November 2009 to get them

straightened out. I dont advise anyone to go to these people. I wont go back even if they were the last tax service on the planet.

keygs01

01/09/2010

Overall
Cheaper than H&R Block. Nice ...

Cheaper than H&R Block. Nice People at the Bradley location

chrisnlis

04/24/2009

Overall
What a Disaster!

We had our taxes prepared by Jackson Hewitt, and even though we sat there through the entire process, there were several errors in the final printout. Of course, we didn't realize the errors were there until after we had left the office. When we went back the next day (tax filing day) their computers were "frozen" and they couldn't access our file to correct the errors and provide a new printout! We had to go home and do the entire return by ourselves in time to mail it out that day!

Unless they somehow switch to MACs instead of their PC system which crashed horribly on the most important day of the year, avoid them. Also, they charged $307 for this experience...found a licensed, registered tax accountant (former IRS employee) the next year for $150.

claimed iconBusiness Response06/11/2009

this was not in the marmet office

This listing has been claimed by a business representative.
jschwan

03/12/2009

Overall
Unprofessional and Rude

I will never get my taxes done here again. I was told 3 times I could pick up my taxes and every time I went to get them, not only were they not done, they weren't even started! I kept having to tell them what needed to be done because they kept screwing it up. When they finally were done they couldn't find the key to the filing cabinet so I had to wait half an hour while they found it, and after all that they couldn't find my state taxes. The whole time the people there were extremely rude to me. Plus, when I went to send in my taxes I found that they had only selected W-2s so I had to go through everything again to make sure the correct paper work was together. I tried complaining to their main office, but I got no response. Did I mention I paid $300.00 for this great experience?!

claimed iconBusiness Response06/11/2009

this was not in the marmet wv office

This listing has been claimed by a business representative.
kaem1234

02/07/2009

Overall
this is not a commercial for jackson hewitt

sounds like the first few comments are advertisements for jackson hewitt

i went there and they said they could not know how much the fee would be until they were done preparing the taxes. at the end, they said it would be $380 on a $1500 return.

claimed iconBusiness Response06/11/2009

this was not in the marmet wv office

This listing has been claimed by a business representative.
juliagolia

12/09/2008

Overall
HORRIBLE EXPERINCE

These guys have know idea what they are doing. They caused me a great deal of grief, time and money. I had to go to someone else to fix my problems that they had caused.

claimed iconBusiness Response06/11/2009

this did not happen in the marmet wv office

This listing has been claimed by a business representative.
just2plzz

11/10/2008

Overall
FISHY?????

Funny how 90% of these reviews are only one sentance??? Humm, smells like self prepared FAKE reviews to get the ratings up!

mccartkj

01/29/2008

Overall
good job, not great. ...

good job, not great.

claimed iconBusiness Response07/28/2008

You are commenting on a Tulsa business from Ohio (based on your other reviews). One of our Tulsa offices would love the opportunity to earn your business and improve your impression of our services.

This listing has been claimed by a business representative.
jerry40

01/26/2008

Overall
Fees are too High

They took a long time to get my taxes prepared. They also charged a lot!! Not for me.

claimed iconBusiness Response07/28/2008

You are commenting on a Tulsa business from Alabama (based on other reviews). One of our Tulsa offices would like the opportunity to earn your business and improve our rating from you.

This listing has been claimed by a business representative.
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