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Rapid Response, Warm Professionalism, Trustworthy Partner for All your Heating Oil & Propane Needs!

Business Description
Irving Energy is a division of Irving Oil , a family-owned and privately-held regional energy processing, transporting, and marketing company. We deliver heating oil, propane and diesel to homes and businesses and provide heating service. But more importantly, we're a company made up of a lot of people that live throughout Atlantic Canada and Northern New England. We're your neighbors. And we're all about keeping your homes warm, your swimming pools heated and your businesses running smoothly. Everyday we work to deliver energy to thousands of customers making over 1 million deliveries each year. It is important to us to deliver a great product at a great price on time every time. It is important for us to be available when you need us. And it's important for us to listen to what you have to say and to work hard to make our business better.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Sat - SunClosed

Extra Phones

Phone: (603) 559-8736

Phone: (603) 559-8700

Phone: (603) 433-1792

Services/Products
Home Heating Oil, Propane, Boilers & Furnaces Sales & Service, Heating Equipment. 24-Hour Rapid Response, Automatic Delivery, Flexible Payment Options.
Brands
furnaces, gasoline, heating oil, lubricants
AKA

Irving Energy Distribution and Marketing

Irving Oil Corp

Other Emails

Categories
Fuel Oils, Gas Stations, Propane & Natural Gas, Diesel Fuel, Air Conditioning Contractors & Systems, Heating Contractors & Specialties

COUPONS & DEALS

No coupons available

Reviews

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Nina C.

12/28/2016

Overall
Service

I ordered propane on 12/23/16 and was told it couldn't be delivered until 1/2/17. I informed them my tank was only at 10% and I didn't think I would make it until 1/2. Why does it take a 1 1/2 weeks for a service that's already been paid? At the same time, I notified Irving that I smelled a very faint scent of gas when I checked the tank on 12/23.

Well that got everyone jumping and a technician was at my house very quickly. As it turns out, I did have a propane leak so Irving sent a second technician over to repaid it. He indicated I was at 5% so I was not going to make it until 1/2.

It is now 12/28 and I've phoned every day trying to get a delivery. I'm now out of propane and they are in a blackout due to the impending snowstorm, which means, even if I pay the $95 emergency 24-hour delivery fee, they won't deliver it until Saturday morning. First, I'm not paying a fee since it wasn't an emergency when I ordered and paid for the delivery that Irving can't seem to deliver, and second Wednesday to Saturday is not 24 hours so again, why would I pay a fee?

They were, however, very gracious in asking if I had any space heaters to use until they could deliver. For real? I'll now have to stay home over the holiday weekend to make sure my pipes don't freeze.

For a business in the service industry, they're service is non existent.

Robert J.

11/06/2016

Overall

we have been customers for over 16 years and as of the last two years they have become less and less professional.twice they have tried to charge us more money after pre-paying for fuel they then come up with bullshit charges.dont like getting screwed over by these completely disorganized jackasses.will never buy from them again.

Owner K.

12/27/2014

Overall

BUYER BEWARE

WE ORDERED 200GAL FROM THIS COMPANY @2.54 PER GAL AND WAS SET UP FOR FRIDAY DELIVERY NO ONE EVER CALLED OR SHOWED UP I CALLED THEM AT 8PM ON FRIDAY AND WAS TOLD I WOULD NOT GET MY ORDER UNTIL SAT AND OMEONE FINLLY CAME SAT @ 7PM AND THEN CHARGED ME 2.85 GAL AND TOLD ME I WILL HAVE TO CALL UP TO GET A REFUND FOR THE OVER CHARGE



CUSTOMER SERVICE SUCKS AND NO ONE HAS A CLUE I JUST LOOKED AT ME RECEIPT AND IT SHOW I RECEIVED 0.00 GAL



THE STATE AVERAGE TODAY IS 2.79 PER GAL

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