Phone: (617) 357-4455
Phone: (617) 535-4766
Phone: (719) 896-0394
TollFree: (800) 256-5077
TollFree: (877) 747-7570
TollFree: (855) 245-1575
Iron Mountain Records Management Inc
Iron Mountain Secure Shredding
Iron Mountain Information Management, Inc.
Iron Mountain Corporate Offices
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We were with a local company National Security and Trust and then Iron mountain came to town with a lower price we changed and it was our worse mistake we made... After the first tear our pricing went up and it was higher than National pricing that we had been at for 5 years...also customer service was horrible when u called you were put on hold and then it seemed liked we were transfered over and over agian. We just went back to National Security and we are happy and our price is locked in for 5 years and we will not be changing ever again
We recently left Iron Mountain for another vendor that was MUCH CHEAPER. It took 2 months to even have someone call us back about retrieving our boxes. They constantly raise prices randomly and there was nothing we could do. When you do call and get an answer, your call is usally routed out of state. Stay away at all costs!!!
Don't show up when they say, take it away and shred somewhere else...the driver told me,"It would get taken care of," I asked him, "by who?" he shrugged his shoulders....Made me wonder why I decided to work with these guys??? Just because they are large, they don't care about the individual.