Our guests, both then and now, have always had a passion for travel. And our hotels have always embraced and celebrated their local cultures. These common values have shaped the spirit of InterContinental over the years. And today our brand and our staff around the world embody this heritage.
With a worldwide portfolio of over 150 hotels in 65 countries, InterContinental Hotels & Resorts has been welcoming frequent international travelers for more than half a century. A pioneer in the development of the hotel industry, InterContinental properties successfully blend consistent global standards with the distinctive cultures of their locations to deliver a truly authentic and local experience.
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This was our first stay at the Intercontinental Buckhead and right from the start I knew it would be special. My first contact with a member of staff was at the front desk. Trent was very welcoming and helpful and when I informed him our stay was for my son's tenth birthday, he looked at my son and wished him a Happy Birthday. From that point on everything was first class. The room was comfortable and clean. My wife loved the separate soaking tub in the bathroom. Everyone at the Intercontinental made this a memorable birthday for my son and they have made my wife and I repeat customers when in the Atlanta area.
03/30/2009Provided by Citysearch -
Rooms are fabulous - affordable luxury!
Customer service was poor - fair.
Check-in was extremely lengthy and staff were unapologetic.
I was charged for mysterious Bar bills. When I went to check-out and challenge the charges, the staff member left the counter to ""check on the bill"" and when he returned he stated, ""I will remove the charges for now..."" seemingly accusing me of the bar tab - yet he was unable to produce a signed receipt.
As repeat visitors to this hotel, my husband and I are uncertain we will try this location again.
Look! Do yourself a huge favor and give this spa a try! They took good care of me and my associates. From the moment I stepped off the elevators, I was greeted by the aroma therapy oils that they had burning and a nicely polished marble floor that led the way. Instantly I knew this was gonna be a wonderful experience. I was not disappointed either! The front desk attendant welcomed w/ a smile and after filling out a brief profile sheet, showed us to the locker rooms to change. I was a bit disappointed to discover they didn't have a steamroom or sauna, but the area was neat and clean and felt like a luxury environment. One minus, their slippers were small and a bit uncomfortable. The robes were very comfortable and plush.
We waited in their private relaxation room and fixed some hot brewed Green Tea as they put a pretty kewl warm neck pillow on our shoulders and around our neck. Shortly, our therapists greeted us warmly with a smile - on time! and led us back to the treatment suites. If you like something larger or grand, this is not it. They are an exclusive, intimate and detail oriented place. My session was great! The therapist really took care of me and made me feel wonderful. They listened to my needs and worked hard to meet my every expectation. It was also neat to learn that they like to use and promote all organic, all natural skincare products in their treatments. The staff is the friendliest and most knowledgeable bunch I have encountered in a while. I have traveled alot and been to many spas and have experienced a host of different spa experiences and this one definitely does all it needs to with what it has to make their guests feel taken care of, in every way. They don't have an online website w/ their services, but all in all it was a fantastic day away from the crazy outside world!
Oh, Parking is included and you can even stay parked in their deck and walk to a number of resturaunts or bars in the area once you're done. Shopping Malls are closeby.
I've only had a few professional massages in my life, I wasn't that impressed with other places I've been. I first planned it for my girlfriend for our anniversary, but she talked me into getting one also. All I can say is Wow! The pressure was perfect and I loved how they moved with your breath. I've never felt so relaxed in my life. Also, the last few times I had a massage, I felt oily afterward and like perfume. Not here. I think that was part of the reason why I was so skeptical. Anyway, even if you're a guys guy (you know what I mean) you have to try this place. Ask for Danielle.
02/05/2009Provided by Citysearch -
This place probably has the best massage therapist in town. I travel a lot on business and have had my fair share of massages.....Jimmy blew everyone out of the water! The facility itself was not that great, there is no sauna and the locker rooms didn't have many amenities, but if your looking for a great massage where the staff is really friendly, then that is the place to go!
12/19/2008Provided by Citysearch -
I visited this spa in May 2008 and booked a facial for me and a couples massage for my husband and myself. I'm a very regular spa goer (usually at least monthly) and have experienced the highs and lows in various spas in a few different states. In this case the facial was so awesome; my skin felt nourished and balanced and was baby soft. I have a fabulous aesthetician back home in FL and I don't normally let anyone else touch my skin, but this facial was right up there with hers and I would recommend it to anyone. I also liked all of the products used throughout my spa visit and appreciated the freedom to choose which aromas would be incorporated in my services; I even purchased a couple items at the end of the day. My husband really enjoyed his massage, however, that is where my glowing review ends.
My massage turned out to be disastrous. I don't mind feeling muscle soreness (like after a good workout-that is kind of the point afterall) but this guy wrecked my back. By the same night my husband pointed out that my lower back was covered with horrible bruises and that finally explained why it was painful when anything touched it. It looked like someone had kidney punched me several times and it made my 5.5 hour ride home and subsequent days of healing pretty miserable. It is a shame b/c my therapist seemed like a really nice guy with a great personality and I enjoyed our chat during the treatment, but I'll definitely request to have someone else if I ever build up the courage to get a massage there again-Yikes!
12/13/2008Provided by Citysearch -
The ICH of Buckhead is a fun place to spend a weekend in town. The rooms are clean and well-furnished and the service is impeccable. I've sent out of town guests there and all have been pleased. There is a jazz band in the lobby bar at times which adds to the easy-going ambiance.
Very Poor Attitude towards customer. I gave my credit card for incidental as a company was paying for my room. When my credit card bill came I was charged for the room and an additional $ 500.00 was put on hold against my credit card. Numerous calls and I still have not had the charge refunded and the hold is still on my credit card. They do not return calls and do not help you in any way. I would never stay at this hotel again.
07/02/2008Provided by Citysearch -
We were very disappointed with Jurlique. This nationally known chain, in the intercontinental hotel had so much potential, but the people are rude. I had a swedish massage and a facial which were extremely disappointing. I could hear people arguing right outside the door.
06/06/2008Provided by Citysearch -
I went to Jurlique with my wife because this was the only place in atlanta where we could get a Shiatsu massage. Unfortunately on the day of our appointment , the therapist did not show up and we were offered a swedish massage with another therapist. We both declined and left the hotel. Only to find out that our credit card was charged for the massages we never got.
03/09/2008Provided by Citysearch -
This is a first class hotel. The rooms are spacious with the most comfortable beds. The staff is superior with assistanace to and from rooms from check-in to check-out. The food from room service tastes wonderful and is hot upon delivery. The amenities are superb. Hot tubs are amongst the best in Atlanta. This is a must stay for luxury hotel lovers. Perfect for and romantic getaway or a busniess stay.
03/27/2007Provided by Citysearch -
I started going to Jurlique when I was 7 months pregnant and saw Andrea Walman for a prenatal massage. She gave me the best massage I have ever had!! She customized my massage to fit my needs and even put eucaliptys(?) oil on my pillow because I had a stuffy nose. It was and still is the massage I have ever had. I have recently seen Katie Kilgore for a facial and she did the same. She customized my facial to fit my needs and was informative about her techniques but didn't disturb me from relaxing. The spa rooms are really cozy and the staff is a breath of fresh air from most spas in the area. Everyone is so relaxed and the spa experience starts from the moment you walk through the elavator door.
01/08/2007Provided by Citysearch -
What a great getaway without getting away. The highly trained staff made all the difference. There organic products were a refreshing change. My friends and I made a day of it working out in their great gym facility, going for a swim, sitting by the jacuzzi and of course the wonderful treatments. All the staff was warm and friendly. After this we all had Lunch at the hotels popular Aud pied de cochon.