Innovative Construction & Roofing
10850 Baur Blvd, Saint Louis, MO 63132
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In May 2017, my wife and I agreed to purchase a home provided the sellers would use Innovative Construction as the contractor to replace the roof and gutters. We stipulated Innovative Construction as the contractor because we had experience with them in 2015. By the time of closing, the roof had been installed but the drip edge and gutters were not completed. Much of the drip edge remained on the front porch and nothing had been done with the gutters. Nothing had been done since closing, however, the Innovative Contractor called me SCREAMING at me that I had to release the checks. He said I was not their customer and the seller was. My wife and I are completely bewildered by this type of service from a company that we had personally worked with twice in the past. Sad, but with such poor treatment of us as a prior customer, we have lost total confidence in a company that we had previously held in high esteem.
I had hail damage on my roof and they came out the next day to take a look at it. Innovative was great to deal with, they handled everything from start to finish. They met the adjuster at my house, submitted the necessary paperwork, contacted the insurance company and put the new roof on at my schedule and finished in a couple of days. All I had to do was cash the insurance checks.
There were other roofing contractors working in my subdivision at the time because of the storm and I can tell from listening to some of my neighbors they didn't get the service I got.
Shawn, we are happy you chose to work with Innovative, if only your neighbors did too! Thank you for your review and feedback, we are honored to serve you!
WE ARE A BUSY HOTEL IN DOWNTOWN AND WE HAD A VERY SHORT WINDOW TO GET THE ROOF DONE. THE WHOLE JOB WAS VERY SMOOTH FROM START TO FINISH!!
THEY DID NOT DISTURB MY GUESTS, THEY KEPT THE PROPERTY CLEAN AND THE ROOF LOOKS BEAUTIFUL.
CRAIG WAS AVAILABLE AT ALL TIMES AND WAS AROUND WHILE THE CONSTRUCTION WAS GOING ON AND WAS VERY COURTEOUS WITH OUR CUSTOMERS.
Thank you for your review! This was an exciting commercial project for us to part take in and we are happy to serve you!
In the spring of '14 we discovered serious roof leaks due to hail damage. Innovative was recommended by a contractor who had used them on a successful roofing job. We were in need of immediate help because of further water damage inside the home. Innovative sales rep, Josh Kranawetter, came to meet the next from my initial call. He walked us through the damage inspection, work/price proposal and insurance claim all along the way. Once the job started he was on site from start to finish: set-up, project progress, inspection through removal of tile to completion of installation as well as site inspection post completion. Our roof is made of spanish tile and Josh researched and sourced the replacement tiles needed. We had one crew remove our entire roof of tiles and a new crew replace them. They both worked with remarkable skill considering how complicated the 90 year old roof is. Included in their work was replacing 2 skylights and copper gutters, which Josh sourced and coordinated. We highly recommend Innovative Roofing after the experience we had with them Spring/Summer '14.
One of the reasons we chose ICR to repair hail damage was that they could do it all; roof, gutters and interior repair from water damage. While the final results were very good, getting the work done proved to be difficult. Scheduled dates for the work were changed often and getting in touch with our project manager was difficult. Calls, messages and emails were not answered for weeks. The final results were very good but the process was very tedious.
Innovative Construction and Roofing did an outstanding job on several of our projects!!! It is very hard to find a reputable roofing company these days. With Innovative Roofing, your prayers are answered!!! You won't be disappointed!! Quality and Service through and through!!
Innovative Construction and Roofing is outstanding! Water damage and leaks in our attic space prompted my first call to Innovative. Tom patiently and efficiently walked us through the process, meeting and working with our insurance adjuster and coordinating not only the replacement of our roof, but other exterior and interior repairs as well. The service we received far exceeded our expectations. We definitely plan to recommend Innovative to our friends and neighbors and would be more than happy to share our positive experience.