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General Info
* We Service Contractors And The General Public * We Will Beat Anyone's Prices! * We Carry A Large Variety of Stoves and Fireplaces * Go Online With Our Stove Manufacturer's
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Services/Products
  • Fireplaces
  • Free Standing
  • Gas
  • Pellet
  • Pellet Stoves
  • Stoves
  • Wood
  • Wood Structure
Brands
Heat & Glo, Heat N Glo, Quadra, Quadra Fire, inclinestoves@gmail.com, quadra
Payment method
visa, amex, discover, mastercard
Neighborhood
Incline Village
AKA

Incline Wood Stove Distr

Woodstove Distributors

Incline Wood Stove Distributors

Incline Wood Stove Distributors Inc

Incline Wood Stove Distributors Inc.

Categories
Fireplace Equipment, Range & Oven Dealers, Stoves-Wood, Coal, Pellet, Etc-Retail, Fireplace Equipment-Wholesale & Manufacturers, Fireplaces, Heating Stoves
Other Information

Wheelchair Accessible: Yes

Bike Parking: Yes

Pets Allowed: Yes

Services: Fireplace Repair

COUPONS & DEALS

No coupons available

Reviews

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Libelle C.

04/16/2015

Overall

Wonderful business! Randy and his employees are all great guys. Excellent customer service! Great selection and highest quality stoves and equipment! They pride themselves on customer service!

Jeff R.

03/20/2015

Overall

Had a great experience and I'll definitely be back. I got a used stove for very cheap that looks incredible and seemed to be in perfect condition at the time. It's been running great for the last two months and my wife couldn't be happier with the purchase. This place has a talent for restoring used stoves.



I was able to enter the store and not feel pressured into buying anything, which is a big deal to me. I get anxiety in small shops but the store is much bigger inside than I expected.



Only Con is it's sometimes hard calling there. The store owner is mostly alone and is away from the phone a lot helping people. I just hate leaving a message but Randy did call back fast.



I would recommend checking the place out even just for the showroom to get some ideas if you are in the market of buying a fireplace, stove, or chimney. They have the best display I've seen and cover a huge range in quality and price.

Linda L.

03/13/2015

Overall

Randy has been the reason to visit Woodstove Distributors for us. He is very knowledgable and always available to trouble shoot any instlation issues we may have. Priced right & friendly service is the reason for many family members to purchase stoves & other products from his store. Randy was also able to find the perfect fireplace insert for my sister living in New Mexico!

Judi D.

11/27/2013

Overall

Randy was recommended to me, and I am so appreciative of this recommendation. Randy and Wood Stove Distributors are extremely knowledgeable, fair in price, and very friendly! My fireplace is my only source of heat, so I'm so thankful for Randy's suggestion. My fireplace works great, and it is so nice to wake up and have it be over 60 degrees in my house. Thanks Randy!!!!

dylanj

05/23/2011

Provided by Citysearch - 
Overall
Excellent Service: Trust Randy, he's the best!

I found Randy after making a few calls to the local contractors. His shop isn't fancy, but has an excellent selection, great prices, and more importantly impeccable service.
I'm actually not a full time resident, but operate a vacation rental, and need to have people I can trust. It's critical to my business to have people I can just trust to get things done without ""adult supervision.""
Randy is that man. I spoke to a few other fire place stores in the area, and Randy beat them on selection, service and cost. We did have a warranty issue on our stove (clearly not Randy's fault) but he immediately ordered the parts, worked around a renters schedule and had them installed in less than one week. Point being he did whatever he could to make it right as fast as possible. I wish I had more vendors like him.
Randy is often pretty busy and can't make it to the phone, but stop by his shop, you won't be disappointed.
Dylan

b drgns

03/09/2011

Provided by Citysearch - 
Overall
Excellent Service

Excellent customer service and advice. Asked about our broken stove. Was honest about all options. Helped us for free...to see how it needed to be fixed and that it would be better to do something else than what we had planned. excellent customer service and help. will be going back there

Becky Camacho

01/28/2011

Provided by Citysearch - 
Overall
Great Customer Service

Kudos to Randy.We bought a used pellet stove from him 3 years ago.When it broke down he fixed it at no charge.The next year we decided to buy a new stove.We went to Randy.He gave us full credit for the old stove towards the new one.We had a couple of problems with the new stove.One was a humming sound . I can't remember what the other was but both times I called Randy and he told me how to fix it over the phone.Last night our new stove quit working.I called him this morning and he came to Reno this afternoon and fixed it. At no charge to us.How often does that happen ?Thank you Woodstove Distrobutors

James Russell

11/12/2010

Provided by Citysearch - 
Overall
How To Buy a Pellet Stove by James Russell

I have had fantastic service by Wood Stove Distributors. I have written a wonderfully helpful article on my Web site, ""How To Buy A Pellet Stove"" every consumer should read. You will gain an incredible education and avoid major problems. The pellet stove industry is full of thieves and outright rip off artists, so buyer beware. Compared to the nightmare dealings I have had with pellet stove dealers in this Reno and Carson City area of Nevada I had the best experience with Wood Stove Distributors in Incline Village. Our Website: JamesRussellPublishingcom
Don't buy a pellets stove without first reading this article. It will save you thousands of dollars and tons of grief.

TahoeDave

11/15/2008

Provided by Citysearch - 
Overall
I would suggest that you can do better elsewhere.

If you decided to use this company, be careful. We had a horrible experience with them. They did 2 fireplaces for us. They gave me a price over the phone we had discussed installation. When we got the units delivered it turns out the installer is a sub contractor and his installation was not included in the price. The overall price was then a little higher than our other bid. I made the mistake of not getting the bid in writing. We then had an issue with getting the sub contractor back after the units were installed and sheetrock was done to finish the job. After several calls to the owner, and the sub, I finally gave up and installed all of the trim myself.

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