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Hiller Plumbing & Cooling

(2 Reviews)

(901) 399-7020

OPEN NOW
Today: Open 24 Hours
28
YEARS
IN BUSINESS
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Service With a Smile - When you call Hiller Plumbing, Heating & Cooling you get 20 Years of caring experience and a written 100% money back guarantee in writing!

General Info

Hiller Plumbing, Heating & Cooling Company was founded in 1990 by our current President and owner, Jimmy Hiller. During our first decade of operation, we focused exclusively on plumbing, and Hiller made it a priority to develop a strong sense of customer service and professionalism during those years. In 2004, our company expanded and began serving our Knoxville, TN area customers in the residential heating and cooling market. Today, Hiller has grown into one of the largest residential plumbing, heating, and cooling contractors in the Knoxville metropolitan area.

Because we remain committed to customer satisfaction and to Hiller’s original core values, we are currently leaders in the industry. Here are some of our special promotions and guarantees that set us apart from our competitors:

  • Upfront Pricing. All prices are given in writing before the work begins.
  • Same Day Service. 99% of all service calls are completed the same day.
  • 24–Hour Emergency Services. You can call 24 hours a day and talk to a live person in the office. We’re there when you need us.
  • Quality & Efficiency. We know that you have a busy schedule, and we value your time. We don’t make you wait all day for a technician to arrive, and we offer a 2–hour appointment guarantee!
  • Service with a Smile. When you call Hiller Plumbing, Heating & Cooling, you get 18 Years of experience, the best customer care in the business, and a 100% money back guarantee!

In 2005 Hiller Plumbing, Heating and Cooling Company was recognized by Business Tennessee magazine as one Tennessee’s 50 most promising companies. In addition, in 2004, 2005, and 2008, 2009, 2010 the company was recognized by Inc. Magazine as one of the top 5000 fastest growing private companies in the United States. Hiller Plumbing, Heating, & Cooling has also taken local top honors in many local polls… 2007, 2008, 2009, 2010, 2011 "Nashville Scene" Best Plumber, 2008, 2009, 2010, 2011 "The Tennessean" Toast of Music City, and 2009, 2010, 2011 "Nashville House & Home" Reader’s Favorite. In 2011 Hiller Plumbing was recognized as the "the Best in Business" and Top ten growing companies by the Nashville Business Journal.

Hours

Regular Hours

Extra Phones

Primary Phone: (901) 410-2220

Phone: (901) 942-0010

Services/Products
Upfront Pricing - All prices are given upfront and in writing before the work ever starts. Same Day Service - 99% of all service calls are completed the same day. We Never Close - You can call 24 hours a day and talk to a live person. We're there when you need us. No Wasted Time - You have a busy schedule. You value your time and don't want to waste a day waiting for a technician to show up. Now there is a new way to get your heating or cooling problems fixed, save money, and get a 2 hour appointment guarantee! 60 Minute Service Guarantee - Our large fleet of service trucks are dispatched to different areas of town so we can give you service when you need it. Call For Details. Service With a Smile - When you call Hiller Plumbing, Heating & Cooling you get 20 Years of caring experience and a written 100% money back guarantee in writing! Happy You'll Be Or The Service is FREE! If for any reason you are not 100% HAPPY, Hiller Plumbing, Heating & Cooling will refund your money. Happy You'll Be Or The Tankless is FREE!: If for any reason you are not 100% HAPPY with your new tankless water heater, Hiller Plumbing, Heating & Cooling will refund your money. Comfy You'll Be Or The Unit is FREE!: If for any reason you are not 100% HAPPY with your new heating and air system, Hiller Plumbing Heating & Cooling will refund your money. Happy 4 Life Guarantee: The average life expectancy for a HVAC system is 15 years, with Happy 4 Life the unit is covered for 15 years with parts and labor.
Brands

DrainVision™ Sewer Camera - The DrainVision™ system is a unique remote control camera that can enter a sewer line. This enables us to visually inspect the entire length of pipe from a house to the roadway. If we locate a small problem early and correct it, we can avoid digging up the whole yard and the expense of replacing an entire system.

Bio-Smart™ Bio-Smart™ is a environmentally friendly, totally safe drain cleaning powder. It is used as a regular maintenance product to prevent build up along the walls of the drain pipes thereby preventing costly stoppages and repairs.

Pipe Magic™ - Did you know that in most cases we can replace your pipes without tearing up your yard, concrete or walls? It's almost magic!

Aqua Bright Pipe Rejuvenation™ - You can have pipes like new and we don't have to tear apart your home. The Aqua Bright Pipe Rejuvenation™ is our technologically advanced pipe scrubbing system. Aqua Bright™ breaks up, eliminates and removes the sludge, dirt, grime and filth that attaches itself to the pipes over the years. 

Payment method
amex, check, discover, master card, visa
Associations
Better Business Bureau Chamber of Commerce ACCA (Air Conditioning Contractors of America) PHCC (Plumbing Heating & Cooling Contractors of America)
AKA

Hiller Plumbing Heating & Cooling

Categories
Air Conditioning Contractors & Systems, Plumbers, Heating Contractors & Specialties, Plumbing-Drain & Sewer Cleaning, Septic Tanks & Systems, Sewer Cleaners & Repairers, Air Duct Cleaning

COUPONS & DEALS

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Reviews

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Floyd H.

02/23/2015

Overall

Best customer servive ever and best maintenance and repair folks ever. No sales gimmics just good honest estimates and awesome work ethics. After 10 plus years with them, it has always been a pleasent experience. They complete a Spring and Fall service on both my heating and air units and my plumbing including draining my water heater, inspecting my heating elements and anoidrod. Even better, their customer service calls and reminds us of our services each Spring and Fall. My monthly Hiller Club membership is only $13 per monthly. It was $16 then dropped. As for marketing, I have received recommendations for upgrades as I would expect from any company but never hounded or harassed. Though they were not the lowest estimate for replacing both my nearly 17 year old heating and cooling units, they did service the old ones for the ten years prior and the higher estimate was actually for a bettter quality system compared to what I was offered from other companies. Satified in Clarksville, Tennessee.

Satish V.

12/18/2014

Overall

I would be careful doing business with them. When they show up, it is a lot of marketing and customer service drama. Their bottom line is to get to your wallet as much as they can.



I had them come in for an outdoor plumbing job. The Manager stated that he would have to get two plumbing guys to pull the outdoor pipe that had sunk into the ground somewhat, connect a Y and pull it up. It was going to take two of them almost the entire day to do that job. But it was a lie! One guy supervised the rookie! They were done in 1 1/2 hours.



Don't get caught in their marketing and sale gimmicks! WATCH OUT! I paid them more than double of what the job was worth!

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