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High Touch Moving Systems

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Today: 8:00 am - 6:00 pm
Years in Business icon
17 Years
in Business
(718) 261-5615Visit WebsiteWrite a Review

More Info

Proudly Serving the entire New York City & Nassau Metropolitan Areas. "At High Touch Moving, we pledge to put customer service back on the globe!"

General Info
Here at high touch moving we believe that flagging the flag of customer service excellence is not enough. We believe in applying it. Our company's foundations are built on a guideline philosophy that puts customer service at first place. Our customers satisfaction is our main goal. Understanding the customers needs, demands and wills is the thing that separates between a plain move and a successful one. Here at high touch moving we believe that what makes a good move is the customer contentment at the end of the day. What matters is the touch, the higher touch.
Extra Phones

Fax: (718) 261-5620

TollFree: (866) 486-6831

Services/Products
Moving Supplies.
Payment method
all major credit cards, cash, money order, amex, master card, visa
Category

Reviews

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KM
K M.

09/06/2016

Overall
Expertise
Professionalism
Promptness

The Company was hired for a mere 7 mile residential move within Queens. The entire move was a nightmare for us, valuable equipment and furniture were broken, the move was not completed per the contract and we were cursed, abused and bullied by the crew. While I made more than a dozen calls and sent emails to the Company, they were unable to control their crew and are yet to compensate me for the damages, refund the money that we were overcharged for more than an hour of their crew's time when they did not work and have not even emailed me any apology for their rude, unprofessional, abusive behavior (the crew even yelled the F Bomb) and for not completing the move - they left my treadmill in the doorway to the basement saying that it was too big, whereas we were able to move it on our own later! This proves their incompetence and unprofessional behavior as well. I was asked not to post my comments online, but even after weeks of waiting they are yet to act!

SP
Stanley P.

10/29/2014

Overall

I would have gone with another company but changed my mind at the last minute when I saw few bad reviews about them. Then I hired high touch moving for my relocation needs. The price was very reasonable and service was awesome. Movers arrived on time, packed the whole house without any issues and moved all my stuffs before the schedule. I checked the inventory and found enough reasons to tip the movers. High touch moving surely satisfied me in every possible ways.

AR
Albert R.

10/23/2014

Overall

I would like to recommend high touch moving for all kind of moving services. Last year I used this company for an office move and last month they moved me and my family from DE to DE. That was a 3 bed room move which was handled with great care and efficiency. I did not get any chance to complain. These guys are perfectionist and very much affordable as well.

WL
Walter L.

10/19/2014

Overall

They arrived on time, enthusiastic to get on with the job and were very polite and friendly. They worked efficiently and very carefully - It was a house move with the usual contents but it also included 300yr old antique furniture - all of which were treated properly. My initial contact at the office was their manager - who accurately quoted the job from my initial inquiry and I felt was on-hand throughout the arrangements. I recommend high touch moving and will use again in the future.

PW
Philip W.

10/15/2014

Overall

It was a sudden decision of moving to Dover, DE from Manhattan, NY. So, we did not get enough time to research on moving companies. We randomly selectedhigh touch moving and proved to very lucky this time. They offered a moderate price and served us really well. Packing was done in no time and without any damage, loading was perfect and unloading too. After checking the inventory for errors we did not find any, which was great and the price stayed within the quoted amount. So, thanks a lot high touch moving.

CW
Clayton W.

06/23/2014

Overall

Previous week I relocated to Maine from New Jersey. It was quite a worried time for me because I had to move within two days from my place. I contact with several moving companies for their proposal and the proposal which impressed me most actually came from high touch moving. Their asking price was within my reach and the moving plan seemed to be flawless. However, they completed the move before the schedule and did deliver all my belongings in perfect condition. I thank each and everyone for the successful completion of the move.

BS
Bob S.

06/13/2014

Overall

I have just received my goods at my new home in NJ. The movers of high touch moving were chosen by my wife. My wife had 5 quotations and we decided to go with high touch moving based on their competitive pricing and professional approach. The sales guy initially conducted a phone survey and later they arranged for an onsite estimate. The crew arrived half an hour earlier and helped us packing the fragile and delicate items. Loading went really smooth and fast. On our previous move, we were rushed by the moving company to finish everything in one day but this time it was smooth. The crew packed all our fragile items very well. Our total experience was good and we shall contact them whenever we need moving services.

EL
Eduardo L.

03/19/2014

Overall

Day before yesterday they managed my 2 bed room apartment move. They did a lot more than what I was expecting. I never had a perfect move before but these movers were really good. They completed the entire move within the time and charged a very moderate amount. It was great to see that being very careful while dealing with the vulnerable items and moving the heavy furniture using the stair ways. I must thank the movers for their brilliant effort and I also thank the sales rep for a great deal and for managing everything properly.

BC
Bernard C.

03/13/2014

Overall

High touch moving did a wonderful job coordinating and executing my move. They were responsive, courteous and timely. Office staff was on top of things and accommodating. The movers were great. I would use their service again in a heartbeat. Thanks for making my move a whole lot more manageable and less stressful!

AS
Angelo S.

03/10/2014

Overall

Moving from PA to RI within 3 days’ notice was a huge task for me. It was a sudden decision of leaving PA. I had to find a reliable company but the time was running out and budget was another concern. That time my brother came to the rescue. He gave me the number of high touch moving. I called them and discussed with their sales rep. He offered me a very good price and agreed to move us to RI in such short notice. I was not hoping too much but when they completed the move I was happy like anything. No damage done to anything, no additional cost, stress free move and super quick completion. These all made my move a special one.

CF
Curtis F.

03/07/2014

Overall

The guys did a great job. Our new office is on the second floor and the stairway is very narrow. The movers did an excellent job moving heavy oversize furniture. They were very professional and provided excellent service at affordable price. Most importantly they completed the move before the schedule and did not damage anything.

FH
Freddie H.

03/05/2014

Overall

I moved to NJ from NY using high touch moving and they were awesome. I have not moved in 18 years and really thought it was going to be a nightmare. But their sales guy gave me confidence, offered the best price and organized my move flawlessly. He walked me through the whole process and he sent me the "A" team on move day - they were AWSOME.

SS
Salvador S.

02/18/2014

Overall

I used high touch moving for a small move. It was a one bed room move but that was enough for me to judge them. they were so smooth, so comfortable while dealing with my stuffs that it seemed that this is so easy as if a walk in the park but trust me though I hired them for a very small move but needed skills, experience and care which they accomplished very quickly and without any error. Great work guys. Keep it up.

KH
Kirk H.

02/16/2014

Overall

I suggest everyone to use high touch moving for long distance moves. I have used them recently while relocating to RI from PA. they were simply outstanding during my move. They managed to deliver my belongings without a single damage and within the given time and also charged within the quoted amount. This is a great company. People should try high touch moving.

RC
Richard C.

02/13/2014

Overall

I just want write a quick review to thank High touch moving for the amazing job that they did. It was a very simple straight forward move, no hidden fees, no bad surprises, and everything was on time. They did a great job. To anyone looking to move and for a good company, I would highly recommend using High touch moving.

AR
Alfonso R.

02/11/2014

Overall

I take my own decisions. That is why I choose which mover to manage my move by myself. I spent many hours surfing the net looking for the best match and called several companies for a quote and after getting the best offer from high touch moving decided to use them. As I expected, they did excellent. They arrived on time with all necessary tools and immediately began the work. They were so organized that I never felt to monitor the movers. They were very careful while packing and moving yet managed to finish the job within the deadline. I am very impressed with their professionalism. I truly believe that they have many happy customers.

CM
Clifton M.

02/09/2014

Overall

Moving an office is always a tough task to perform. I did move my office at a new location couple of days ago with the help of high touch moving and it was a picture perfect move. All credit goes to their sales rep and his team because they made it possible. I was never expecting such an efficient and low price move but surprisingly they were brilliant enough to make that possible. It was a very nice surprise. I recommend them.

GH
Gilberto H.

02/09/2014

Overall

Recently while I was moving to CT from NJ I used high touch moving. There were mainly 3 reasons which made me use this company – 1. Their sales rep offered me the best deal ever 2. Online reputation of high touch moving 3. No demand for any big amount as advance. So, I was expecting a lot from them. I felt really great when they actually performed a lot better than what I was looking for. The team of high touch moving arrived on time, did the packing with great care and showed great skills while managing the fragile items and completed the move within the schedule. I checked the inventory and fortunately did not get anything to complain. All went as good as possible. I strongly recommend this fine company.

WH
Wesley H.

02/05/2014

Overall

I still wonder how the team of high touch moving accomplished the task for which I hired them. I hired them for an office move which was a very tricky task because of the nature of the move. But the team of high touch moving was more than just capable of managing such task. They came on time, nicely managed the odds, did really good to keep ahead than the schedule and displayed pure class to deliver all those office belongings without any damage. I am also happy with the amount they charged.

LS
Lucas S.

02/03/2014

Overall

No matter how much I was willing to pay, all the moving companies that I called asked for advance payments before they actually wanted to talk. But the sales rep of high touch moving was different. He was very attentive and responsive during our phone conversation and did not even ask for the advance payment and never tried to push me to hire them. After receiving a very attractive offer from them I booked high touch moving for my move. I knew that long distance moves are always hard to manage but I was hoping for the best from high touch moving. They did not let me down. They completed the move before the schedule, charged me within the quoted amount and delivered my belongings in perfect condition. So, I do recommend high touch moving to everyone.

Details

Phone: (718) 261-5615

Website: http://www.hightouchmoving.com

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