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Heritage Plumbing Heating Cooling Electric

(25 Reviews)

28 Commercial Ct, Auburn, NH 03032

(603) 668-4438

CLOSED NOW
Today: 6:30 am - 8:00 pm
Tomorrow: 6:30 am - 8:00 pm
31
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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General Info
We're Your Local Plumbers, Heating and AC Technicians, and Electricians. Get prompt and professional plumbing, heating, air conditioning, and electrical services. Our quality staff of licensed and local plumbers and electricians have been providing local plumbing, heating, air conditioning, and electric services in the New Hampshire area since our beginnings in 1986. At our heart, Heritage is a family company with a longstanding reputation for providing quality service for a fair price. People tell us that they see our service trucks everywhere in the area, which is true since there's a good chance that one of our technicians is also your neighbor. This makes it easy for us to be at your home promptly to help you solve your household plumbing, heating, AC, and electrical problems. It also makes it easy for us to do all that we can to maintain our reputation for quality service.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

TollFree: (800) 977-4737

Services/Products
  • Gas Burners
  • Drain Cleaning
  • Water Heaters
Brands
electric
Payment method
mastercard, visa, amex, discover, financing available
Other Email

Categories
Furnaces-Heating, Electricians, Plumbers, Air Conditioning Contractors & Systems, Heating Contractors & Specialties, Air Conditioning Service & Repair
Other Information

Services: Gas Burners, Drain Cleaning

COUPONS & DEALS

No coupons available

Reviews

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Elizabeth D.

05/20/2017

Overall
Service

Our ac had a leak and thoroughly fixed and I have 100% guaranteed work. Very professional too. Best service ever.

Jim G.

04/18/2014

Overall

I recently had a tune-up done on my Natural Gas FHA unit as part of preparing to close on the sale of the house. I have had Heritage do work on my system in the past. The scheduled work was moved from a Monday to a Friday due to an “opening” that they had. During the visual inspection of the heat exchanger, hair line cracks were discovered. I was also told that the motor capacitor was not within operating parameters as well. My heating system was immediately tuned off and written up as “unsafe” and I was handed a quote for $2,100 to replace the heat exchanger (which was under warranty) and included a new motor capacitor ($210 line item). I questioned why it cost so much for labor to replace a warranty part? No good answer. I also asked if I would find the $210 motor capacitor online much cheaper and I was told “I do not know I do not shop online”. Feeling tremendous pressure to get the repair done before the closing and having my heat turned off until the following Tuesday, I caved to the pressure and agreed to the repairs.

I subsequently found the motor capacitor online for $11.95 and the job took about 4 hours with breaks for several phone calls along the way.

Subsequent searches on the Internet and conversations with other people have turned up similar stories of what many would consider overpriced service. Do not make the mistakes that I made, use another contractor or get a second opinion even if they put you into a stressful position.

Overall

I got a four zone ductless AC system put in and they did a nice job installing the system in a day and a half. System works great and so far we are very happy with it.

chrispoore

08/04/2013

Overall

I had scheduled an A/C Tune-up, and as always, Heritage was able to provide me with a date of service just within a few days of scheduling. Dan R., the technician, was superb. He arrived on time, explained the A/C tune-up procedure, and quickly got to work. Before I knew it he was finished. Dan's a great guy, a great technician, and he's truly an asset to the Heritage company.

philipj67

08/01/2013

Overall

Got a new hot water heater from Heritage. Dave P was the plumber who did the job. This man was a perfect gentleman and an experienced and knowledgeable plumber. I enjoyed watching him work, I questioned him all along the way and he answered every question to my complete satisfaction. He was also very conscientious about my carpets which I asked him to please keep clean, and he did.

I think my only wish is that prices were not so high for plumbers, but this world is a little crazy at the moment.

Thanks for the great work, Dave !!

hemantr

07/26/2013

Overall

I had Central Air Conditioning installed by Heritage and their service was first rate. They had a tech (Jeff) come out to estimate the type of system needed and then their installer (Kevin G.) did am excellent job of installing the system and explaining the setup. I am overall very satisfied with their service.

sdbeeten

06/24/2013

Overall

Central AC was not functioning properly and I needed fast attention.

I had not used Heritage before and was impressed by their 24 hour support, beginning with the person who took the call and was able to schedule a technician for that day, and especially impressed by Service Tech Ace Peter Marston. Not only did he explain options and pricing to address the problem, but walked me through all aspects as results of the tests performed became known. Very thorough, and very attentive to detail and customer awareness of the situation. If 6 stars is an option, I would have selected that as a rating.

nat1jsc

06/21/2013

Overall

Bill L was an excellent tech. He was very knowledgable regarding the central A/C compenents in my home. He explained the parts needing replacement and why. Hope to see Bill L again when i need service.

jlovejoy

06/21/2013

Overall

Floyd D was an excellent technician, but more importantly he understands how to treat a customer. Friendly, courteous and ready to answer any question. Very conscious of protecting the customer's home while performing his work. Would recommend him to anyone.

bobandbarb

06/07/2013

Overall

Our whole house electrical review was performed with professionalism. Suggestions were made and an estimate was given. As always, service was performed efficiently, with professional and friendly demeanor. Thanks.

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