Phone: (614) 793-7941
Phone: (614) 793-7940
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04/22/2012Provided by Citysearch -
Got my dog two years ago. We drive from Delaware to see them. All doctors are nice but we LOVE Dr Bishop. Everytime I bring my dog in, they are very sweet to my young girls, even letting them listen to my dog's heartbeat. I am able to take all the time I need asking questions and talking about my concerns without feeling rushed. They are good about price matching, getting you a discount or a generic medication. I feel they go above and beyond what is expected from a vet, even late on a Friday when my dog was throwing up. My husband and I will be going to them for years to come. Nothing is too good for our ""baby.""
09/10/2011Provided by Citysearch -
I went on Friday at about 6, and arrived early, and they took me early. I had just a minor problem with my cat, and I saw Dr. Elizabeth Mahle. She was awesome, answered all my questions, and really took an interest. I can tell she has cats. The tech was very gentle with my cat who was a little freaked out as she had not been to a vet in a while, and they were very patient. They spent a lot of time with me even though it was late on a Friday, and I felt I got lots of good advice for caring for my cats. Very good experience, and will definitely be back. Really liked this vet a lot. I also felt the charges were very reasonable.
07/11/2011Provided by Citysearch -
We like the Dr's in the practice. They are professional and loving to the animals. However, the prices they charge are over the top. We purchased a puppy at Petland and used HPWW for the initial exam and then used our family vet for subsequent visits.
We had an awful experience with the kennel side of HPWW. We recently had to board our puppy and chose HPWW since it was close to home and we like the place. Our puppy was there for 3 days and when we picked him up, he was so dirty he looked wet. Upon further smell and exam, we discovered it was urine. He must have laid in his urine the entire time.
My take, if your visit is free with a Petland pet, go for it. If it's going to be out of your own pocket, go to Oakcreek Vet in Westerville on Schrock Rd. Vaccinations are very low priced at the Vaccination clinic on Sawbury Blvd.
DO NOT USE THEIR KENNELS!!
06/15/2011Provided by Citysearch -
Our Golden Retriever has been going to Dr. Chip for years and Dr. Chip saved his life just a few weeks ago. On the Friday before the Memorial weekend our 9 year old golden vomited after eating his breakfast. Since he was sick the night before, I thought I would just pop in to see if Dr. Chip could take a quick look at him to make sure he was ok.
I had no appointment, but Dr. Chip got us right in. He felt our dog's stomache and immediately knew something was wrong. Within 3 hours Dr. Chip performed emergency surgery and removed a 5.5 pound tumor from our dog's spleen. His recovery has been amazing! Dr. Chip was very assessible even though it was a Holiday weekend. At one point during his recovery we needed to ask Dr. Chip a question and he called us right back even though it was 9:00 p.m. on a Saturday night. Dr. Chip is extremely professional, an expert in his professional and very assessible and caring.
I highly recommend Dr. Chip and his practice, and can't thank him enough for saving my dog's life.
02/09/2011Provided by Citysearch -
I have never had a negative interactions with the staff or the doctors at Healthy Pets. They have always been very nice when I've brought both my dogs in for sick or well appointments. I just wanted to let everyone know that i don't hesitate for a second recommending Dr. Chip and his staff for the best pet care in the county. I also wanted to thank them for all their caring help through the years. Keep up the great work!
09/26/2010Provided by Citysearch -
I too am suprised by the things that are said about my hospital and I think that taking some time to respond to a rather irate person who does not understand how we extended a helping hand in his time of need. So here goes one great story of how no good deed goes unpunished.
On a thursday night about 6pm I recieved a call from a good friend Dr. Parsons in grandview. He told me that he had a dog being transferred to his hospital by the MEDVET specialty hospital for an exploratory surgery. Dr. Adam had a dinner planned with his wife and asked that we could take the dog in and take care of the surgery that was recommended by MEDVET. I told him to send the owner and the dog up to my hospital and Dr. Bishop agreed to stay late and do the surgery as an emergency.
When the owner arrived at our hospital at 7:30pm, This fellow did not have any funds to pay medvet so they were transferring him to a local practice where he might be able to afford his dog's potentially life saving surgery. Dr. Bishop ordered up some radiographs to confirm what the original doctor at MEDVET was recommending. It's about 8:30 pm by this point and I am appraised of the situation as follows: Chip, I have an owner here that has no funds to pay for any of the services rendered so far and no means to pay for an exploratory surgery. Dr. Jill Bishop also noted that she could not confirm a foreign body was really why this bulldog was vomiting. So what do we do at this hour? Well we put his dog in the hospital on iv fluids and gave the owner of this dog the option of foregoing surgery due to the fact that his dog may not need surgery after all. This man at 9:30 at night is demanding that we take his dog to surgery, Dr. Jill had to be blunt with this man, she told him that surgery was not an option at this point and we will do what we can for him, but if he shows more signs of distress he may have to be put down. I give credit to Dr. Jill for staying 2-3 hours after closing with an awful situation that too often comes up in our profession.
So lo and behold when I come in at 8am to check on Brutus he was feeling better, he was not vomiting any more and was looking much better. He wouldn't eat but overall he was looking like he would not need a surgery after all. When I called the owner I appraised him of the situation, he seemed very relieved and happy that Brutus was doing better but he was still oblivious to the fact that Brutus had not needed surgery after all. At this point in the story we are at friday evening and Brutus has decided to eat a little bit. Dr. Jill told this gentleman that his dog could go home on saturday, and that he needed to be here by 1pm. Brutus's owner at this point had worked out a plan to make monthly payments and agreed to pick up his dog.
Of course this is where the story ends except for this gentleman who kept my staff late on thursday night, and now he was saying how he was running late and needed us to stay late on a saturday, when we told him that if he didnt get here by the time we closed and we leaving his dog would have to stay until the next time we had staff come in for treatments...well he exploded that we weren't caring and didn't make any acommodations for him are just about absurd. He ended up making it in time to get his dog and made his post at some point after.
I think that overall this is a fine example of bending over backwards for a pet owner that basically had never been to our practice and should have been a little bit greatful that we treated his dog without any form of payment, when he was already refused treatment by 2 other hospitals. It is people like this who make our lives so hard and for Dr. Jill's efforts she get's a nasty person for staying 2-3 hours late on a case that proved to be the right treatment and the correct diagnosis. Brutus didnt need the surgery, and he should be thankful for Dr. Jill's good judgement.
05/20/2010Provided by Citysearch -
I am surprised by other's bad feelings. I have taken 4 (5 over the years) dogs to Dr. Chip. He has gone the extra mile to research treatments for my greyhound. The boarding facility it immaculate and the people there have always been truly professional and caring. Wendy is no longer there, and the new officve manager is very nice. They were very caring and compassionate during a recent hardship of mine, and I would recommend them highly.
03/31/2010Provided by Citysearch -
I am referring to the Lewis Center site. Building is exceptionally nice. Front staff warm and friendly but controlled by the office Manager who is very standoffish, rude and very unfriendly unless you are a CAT owner!
I drove by and saw the sign. I stopped in to inquire about boarding and grooming. Again, front desk very nice, friendly and helpful....until office manager got involved. I had shot records for 1 of my dogs and not for the other. The receptionist told me should could my vet to complete the boarding. I got the majority of my paperwork completed for boarding.
The office manager must have thought I left as she come out to the desk and told the receptionist that being so friendly and accommodating would cause them more work and never go the extra mile!!!!!
I was in the restroom and heard EVER WORD!
Long story very short...I left the building and did not show for my boarding. No fault of the receptionist...the office manager is a beast. She is obviously sick from her outward appearance and that I take sympathy on that but acting out and encouraging her staff to be as standoffish as she is, to not work for the customer is not good business practice.
I will never go back to the Lewis Center location ,that is for sure. I am now a bit leery of HEALTHY PETS as a whole. Is this their company QA? Is this how they train everyone? Is that standard business practices? If my first experience is not pleasant I assure you I will not repeat my business.....such is the case here.
Boarding is high, shot visits higher than other vets in the area, vaccinations higher than any vet in a 3 mile radius, unfriendly management (I think she said her name was either Wendy or Mindy).......not somewhere I will entertain doing my business with.
03/25/2010Provided by Citysearch -
After reading the reviews of the people below, I do agree that they are friendly and nice but only if you believe every word they say. Their attitudes change quickly whenever you confront them about their unwillingness to cooperate.
We recently needed a prescription for our dogs flea medication and asked them to call it into a pharmacy where we could get it cheaper. They told us that it was illegal to call in the prescription and that we had to get the medication directly from them. They had no idea that I am a pharmacist and am entirely familiar with Ohio law and prescriptions. It is PERFECTLY legal to call in a prescription to any pharmacy of your choosing, they just refuse to in order to try and force you to buy from them. This is just one situation that i encountered, but if they are willing to lie about this, it speaks volumes for the ethical principles of this practice.