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Mike B.

10/14/2016

Overall

it was 5 months afterdoes john called me uptell me the machine was broke againit told me it needed a new transmission I could not diagnose it over the telephoneI was doing as instructed by guidelineshe has for families using that one machineit's a shame this gentlemanhead machine repaired before he called me back

Jon D.

06/16/2016

Overall

Find a different repair person. This guy charged my $150 to change the linkage on my washer because it wouldn't spin. I called him back because it was spinning too slowly. He said I must be overloading it or have it on a slow spin cycle and there was nothing he could do to fix it. When I asked him to fix it or give me my money back he started swearing at me and calling me a liar. I got a different repairman out. He replaced the clutch assembly and now it's spinning great.