- Business Description
- Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.
- Payment method
- amex, diners club, discover, visa, mastercard
- Auto Repair & Service
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I took my car in have a flat tire repaired, and I was told the tire was not repairable and the tire needed to be replaced. After agreeing to that, they came back and said I needed new struts at a cost of $1400 plus tax (recommended - that it was time to new ones). I took the car to Performance Toyota (the dealer) and they said the struts were within specs and did not need to be replaced. Toyota even test drove and put the car on the rack and tried to validate a good reason for replacement and could not recommend replacement. Later, I brought the car to another Toyota dealer in Cordova and they said the same. By the way, it took them considerable amount of time to resolve my tire replacement. Because they seems professional and honest, I almost wasted money with these guys. They are using a "recommended sheet" as a "must do" sell. Toyota did not recommend replacement and again the struts were 100% fine!
total scam artists. I put fix it all in the tire as it was flat and i needed to take it to firestone. they said id have to buy a new tire since a tire that has fix it all cannot be fixed. they wanted to charge me 180 for a new tire. I took it to another place and they fixed the original tire for 7 dollars. scam artists!
Never take your vehicle to Firestone Complete Auto Care unless you want to be scammed and you like to waste your money. We took our Jeep in for its inspection, they told us it needed $1200 worth of work to pass. We took it for a second opinion to Schultzie's Truck & Auto Repair in East Greenville after talking to a friend who uses them, and it passed with flying colors. NOTHING was wrong with it. We have learned our lesson and will not return. Trying not to think about how much they took us for in the years passed and just glad they won't be able to do so anymore. I understand everyone needs to make a living, but can't it be an honest living??? I gave it a star because I couldn't submit a review without clicking one. It deserves no stars.
Worst place ever!!! I've been doing business with Dip Stix for several years and have been amazed with the honesty and quality of work that I have received. Not to mention the prices. My wife took her car to Firestone and was given a huge list of stuff that they said was detrimental to fix and amounted to over $1500. I had heard a lot of good things about Dip Stix so I took it there to get a second opinion and didn't tell them what firestone had told me. They found about $200 worth of stuff that needed fixed so I showed them firestones list and they took me out in the shop and went thru the list and showed me there was nothing wrong with 90% of the things Firestone tried to sell me. I myself also had them work on my truck and when a part was needed that they could get used and save me money they offered me that option which I chose and saved $400. There are a lot of crooked shops in every town but I can vouch for Dip Stix they have earned me and my families trust and business. I would highly recommend them over any shop in town!