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Get the quality pipes, valves and fittings, waterworks, heating and cooling equipment, parts and supplies you need, when you need them.
For more than 60 years, Ferguson has earned a strong reputation among contractors, builders and plumbers across the country. We are the largest distributor of residential and commercial plumbing supplies and PVF in the U.S., and a major supplier of HVAC, waterworks and industrial products and services. Ferguson understands the challenges that contractors face. Our knowledgeable people, on-time delivery and commitment to our customers are just a few of the capabilities that set us apart, and keep you on schedule.
Whether your project consists of construction on a commercial building, institutional facility or repair and remodel, we offer quick access to product. We don't just take orders. Our expertise allows us to evaluate your specific project or job to ensure that you always get:
• The right product for your application
• The industry's highest fill rates on stock items
• Short lead times on non-stock products
• Access to hard to find products based on our buying power and sourcing expertise
• On-time delivery to keep your project on track
With 1,400 locations nationwide, contractors always have access to our vast distribution network. Depending on the size and scope of your project, we will even bring Ferguson to you with our onsite trailer stocked with the products you need to get the job done. We carry all the best and most-recognized brands, cutting edge technology & inventory management solutions, and much more. To find a Ferguson location near you, visit www.ferguson.com/locations-finder.
Although Ferguson is recognized in the industry as a leading distributor of plumbing supplies and pipes, valves, and fittings (PVF), and one of the leading distributors of heating and cooling equipment (HVAC), the company is also focused on a number of specialty businesses - all grounded in a strong tradition of providing the highest quality service to customers. From supplying to the global nuclear power industry to providing the highest quality fire-protection products to providing geosynthetic products to the mining industry, Ferguson has your needs covered. Through their Special Services diversification, Ferguson can also provide total solutions for high density polyethylene (HDPE) projects, as well as assembly and testing of new valves and in-house repair through their process services. Ferguson is dedicated to growing their business by offering products and services to help you reach your goals Distributor of:
• Distributor of plumbing supplies, pipe, valves and fittings (PVF)
• Heating and cooling equipment (HVAC/R)
• Mechanical and industrial
• Fireplaces and appliances
• Kitchen, bath and lighting
• Tools and safety equipment
• Fire protection products
• FNW Valve
• Monogram Brass
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After purchasing top of the line Bosch stove top, built in oven, microwave and dishwasher, the microwave turntable quit working on the second use. The oven also stopped working. We were under warranty and I made a call to Fergusons, expecting them to send someone out to repair our appliances. That is NOT how it works. They evidently contract repair work out and since we live in Freeport, we were/are not in Bosh's service area. We got a complete run around and at least a month without our new oven and many phone calls later one of the repair companies in Panama City was able to diagnose the problem in the electrical circuit which we were able to take care of. For the microwave we have had no luck getting the part we need to fix the turntable. It is a small plastic piece that fits under the turntable. The service guy in Panama City who promised to order it 6 weeks ago will no longer answer my phone calls. Ten days ago I talked with Fergusons asking them to just get and send me the part and I could install it. I sent a picture and model numbers of the part to our sales girl that sold us the Bosch appliances. Last week I followed up with her via email and she has not responded. I feel burned by this store in so many ways. After spending $8000 no one informed us we were NOT in a service area, making our warranty void. Their service system totally sucks. I would never ever buy another item from this company.
Just Stay Away! Beautiful items in showroom, but terrible customer service. We ordered a bathtub, which was delivered to us damaged 4 TIMES!!! They were never able to provide us with a tub that could be installed. They did, however, double charge us for the tub and took over 2 weeks and 3 phone calls to credit the money back to our credit card. This company cost us over $500 in extra expenses due to having to pay a plumber to come on 4 occasions (and not be able to work), as well as purchasing a drain that was partially installed so now it can't be returned. Do you think they did anything to make this right? Of course not. I got a few "i'm sorry's," but they certainly didn't pay for all the extra charges, nor compensate us in any way for the 2+ week renovation delay caused by having to wait for a tub that wasn't broken. After the 4th broken tub was delivered, I gave up & went to Noland plumbing. They were able to provide us with a bathtub in perfect condition that day.
No doubt a beautiful showroom and there appeared to be many sales people. I stopped in two weeks ago, looked around several times...took some pictures of some of my favorite vanities/mirrors/lights...no one approached me. Lots of sales people sitting at their desks...only a few of them actually looked busy. Stopped in last week to check the price of a vanity that I had seen the week before. Very friendly sales person asked if I needed help. She could not answer a question related to vanities though, so she took me over to a lady who was sitting at her desk and asked her to help me. Woah!!! Now this lady literally put her hands on her head and said, "Don't do this to me!" She basically had to be coerced into answering a few simple questions! I realize that this place probably prefers people to make appointments, but heck....I was a serious potential customer who needed to decide on and order a bathroom vanity...and a toilet....and lighting....and possibly other accessories!