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Visit our dealership to experience the difference of Penske Pure Price.

General Info
We Repair All Makes And Models and specialize In Mercedes-Benz, Audi, Porsche, BMW and Infiniti. 5 Professional Claims Handlers, Parts Department With Professional Personnel, 6 Factory Trained Paint Technicians. We Are Exclusive For Geico and Chubb Insurance Companies and Will Work With All Other Insurance Companies. Rapid Repair Team System To Ensure Speed And Maintain High Quality. Enterprise Car Rental Service On Site. 50+ Bays and 14 Lifts In Our 42,000 Sq. Ft. Facility To Serve You. Aluminum Certified For Mercedes Benz And BMW. Voted #1 In The Country For Customer Satisfaction And Quality Of Work By Major Insurance Company 2 Years In A Row. We Are A Certified Member Of The Better Bureau In Good Standing.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

Fax: (203) 256-8609

Services/Products
* Paintless Dent Repair * Mag Wheel Repairs * Pinstriping * 4 Wheel Alignments * Wheel Balancing * Tires * Windshield Replacements * Stone Protection Film * Interior Leather/Vinyl Repair * Flatbed Service
Brands
Audi, BMW, Honda, Mercedes-Benz, Porsche
Payment method
insurance, amex, discover, master card, visa, financing available, all major credit cards
Amenities
Free Estimates
Accreditation

PPG

ASE, I-Car And Certified Factory Trained Technicians

AKA

F C C-Fairfield Collision Ctr

Fairfield Motorcars-Body & Restoration

Fairfield-Collision-Center

Fairfield, Collision Center

Categories
Automobile Body Repairing & Painting, Auto Body Parts, Auto Oil & Lube, Auto Repair & Service, Automobile Detailing, Automobile Electric Service, Automobile Parts & Supplies, Automotive Tune Up Service, Dent Removal, Towing, Wheel Alignment-Frame & Axle Servicing-Automotive, Windshield Repair

Reviews

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Paul J.

06/29/2016

Overall
Expertise
Professionalism
Promptness

they matched the color of car perfect.didn't even notice the car even bin in crash nice job. need a better detailer but over all great job

Overall

I've used multiple Penske group companies with great results, including both Porsche, Audi, and Mercedes over the past 15 years. However, I can't say the same about Fairfield Collision Center. These guys are clearly the black sheep of the Penske group. The experience repairing my 911 Porsche was absolutely abysmal. The original quote was for 3 days of work. This snowballed into over 3 weeks at a cost many times the original estimate. The people I dealt with were incompetent, rude, and absolutely dishonest. I literally had the manger of the place calling me two weeks into it to say that the gentleman managing my account, Ralph Acampora, was about to retire, sometimes forgot things, and had health issues, . . . and this is why there was a complete breakdown in communication with both me, their internal team, and the insurance company. Then I had Ralph blaming it on the receptionists and so on and so forth. I've never received such a run around from a Penske group company or any other major automotive company. Then to top it off, when I finally got my car back the lights in the bumper were literally falling out because they were incorrectly installed. Incompetence and mismanagement are the two words that come to mind when I think of Fairfield Collision Center. My advice is to avoid these guys like the plague. Save yourself a lot of hassle, time, and money . . . and take your work elsewhere.

hickey

08/26/2011

Overall
They promised to have my car r...

They promised to have my car repaired in 8 days, later Rick, said the hood ordered was the wrong model and it would take an extra week. Now I have to pay Enterprise, my out of pocket rental expense plus additional $150.00. They refused to take responsibility and told me it was not their fault. They replaced my Head light and the inside housing is black when the other side Head light has silver housing. After this bad experience, I would not recommend anyone to do business with Fairfield Collision.

claimed iconBusiness Response09/07/2011

Unfortunately,we have no control over damaged and back orderd parts.When we give a customer a timeframe, we estimate the hours in the job assuming that the parts are available.As far as the headlamp,we ordrered the desinated part from the vin number and that was the lamp that was installed.

This listing has been claimed by a business representative.
zinkdude

07/08/2011

Overall
These guys did not stand y the...

These guys did not stand y their lifetime guarantee for me. They replaced a latch which no longer works and they will not replace it now. I feel they probably used a crappy generic latch instead of real part.

claimed iconBusiness Response10/06/2012

Our work is warranteed for as log as you own the car with certain terms and conditions.Unfortunately, parts are only warranted for their manufacturers warranty which is about a year in most cases on non mechanical parts.Please call me and I could discuss this with you further to try to help you out.

This listing has been claimed by a business representative.