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EZ Storage; opened its first location in 1971. With over 40 years in the self-storage industry, EZ Storage® is the perfect solution for your personal or business storage needs. Our mission statement is simple - provide our customers with the ultimate quality and service at the lowest prices.
From the beginning, EZ Storage; has been aggressive in our goal to be the best value in the market. Go ahead-shop our competitors! We encourage it. We want you to be completely satisfied with the level of service and quality EZ offers. In our eyes, the best way to do this is to let our facilities speak for themselves!
EZ Storage; offers state-of-the-art security. Our storage units are constructed of the finest masonry with steel partitions. Most facilities have computer controlled access systems. Every facility is fenced and well-lit, with resident managers to help keep a watchful eye on the premises. Hidden cameras, individual door alarms and private pass codes are also available.
Office Hours: Mon – Fri 9am-6pm, Sat 9am-1pm, Sunday Closed
Storage Units accessible: 7am-9pm, 365 days per year
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Let me preface this review by saying that I have in my 60 years of life never written a bad review. Not that I have never had bad service, unsavory food, poorly made goods, unreliable services, etc. because I have; however, I feel that I am a kind and understanding individual and sometimes you either have to let something go or realize that people may just be having a rough day. That being said, I am also a person who stands on principle and EZ storage has pushed my limits.
I rented a small storage unit (5X15) from the Southfield facility for $116 per month on August 27, 2015. I was charged a prorated amount for the 5 remains days in August. However, when I removed the contents in my storage unit on January 7, 2016. I was told that there would be no prorating for the month per the company policy. I asked the manager to contact the company and request that my rent be charged appropriately which I believe she did, and today I was given the answer - no. I am completely appalled at the blatant unfairness of this policy and the company's inability to satisfy a customer.