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Pick Enterprise. We'll Pick You Up.

Pick Enterprise. We'll Pick You Up.

Business Description

With the largest fleet in North America and a great selection of vehicles, Enterprise has it all. And, with more than 6,000 locations throughout the United States, Canada, UK, Ireland and Germany, we're always nearby. Pick Enterprise. We'll Pick You Up.

Hours

Regular Hours

Extra Phones

Phone: (314) 727-2820

Phone: (314) 506-4800

TollFree: (800) 736-8222

Payment method
master card, visa, debit, all major credit cards, discover, amex, mastercard
Amenities
* Everyday low rates, plus weekend and holiday specials * Additional savings for: AARP members Corporate account employees Military and government employees * Car damaged or stolen? Rentals arranged at little or no cost to you in many instances * Free pick-up from your home, office or repair shop
Other Emails

Categories
Automobile Leasing, Car Rental, Truck Rental, Van Rental & Leasing
Banner

Coupons

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Reviews

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03/26/2017

Overall

We rented from palm Springs airport location and it was GREAT! Have used Hertz and others in past trips to PS, Enterprise beat them all hands down. Very busy day but waited in line less than 15 minutes, sales lady was friendly, fast, helpful. Car we reserved 2 months prior was there, exact car no downgrade substitutions like Hertz does. Rate was exactly what was quoted online--no extras or surprises. Highly recommend and will use for future trips to PS area.

03/01/2017

Overall
Service

ZERO if it could be. NEVER USE THIS LOCATION. Horrible people! My car was hit and the place I went had me get a rental from here. They set it up at $25 a day. My husband went after work to pick it up with no problems. The car itself was nice. I returned it 9 days later and filled the tank. I probably drove it 150 miles at the most. At $25, I expected a bill of $225 or the most $250. My bill was $450. They charged me for the car at $25 a day, they charged me insurance which I would never agree to since I already pay insurance and they would cover me and then they charged for gas. None of which I agreed to. They told me we had to wait a few hours til a certain guy got in Alex Weber amd he would call us. Never did so I called there. He was extremely rude and said there was nothing he could do for us. I now called corporate and they said we have to wait 48 hours for a call back. My mistake was paying with my debit card. I didn't have the money to begin with for a rental but bit the bullet and got the cheapest per the auto repair place. I called them as well and they said they won't use them again either, I really hope that is true. I work do hard for my money and this type of awful business screwed me. In the end, this all comes from a rental uhaul that hit me and ran, come to find out too it was 2 guys that just robbed a store. I'm really upset and will definitely posted wherever I can about it. I'm going to the village of villa park as well. What a dirty business. And my husband is a firefighter down the street from them. Nice way to treat someone who would respond to your needs.

02/25/2017

Overall
Selection
Service

The Enterprise-Rent-A-Car office in Hudson, NY is a 5 star establishment! I have rented cars all over the United States for decades but I have never experienced the super high quality service which I have experienced at the Hudson location at 350 Fairview Avenue. At this time there are three employees there who will go so far out of their way to make sure you get the best quality rental car they can offer you at the lowest price. These men are Matthew Bertrams, Alex Sardo and Jamie Reed. Their office has been winning awards lately for the top quality work they provide and I am not surprised to see their beautiful awards at their front desk when I go to pick up my rental cars! If you need to rent a car in upstate New York, you really need to call these guys!

02/21/2017

Overall
Selection
Service

The employees, at Enterprise Rent-A-Car in Wilmington, Ohio, are incompetent. We rented a car from them, and they tried to cover up the dings, scratches and dents by not washing the car. If you can't identify where these damages are on the vehicle, by not washing it, then you can't document them on the paperwork. They attempted to blame us for the damages on their vehicle. The damages were consistent will a hail storm. They finally went back three rental customers and discovered that the damage was incurred from renters in Illinois. As a side note, the car smelled of cigarette smoke, but was classified a non smoking vehicle. Obviously, they don't hold hold their bad customers accountable, and blame their good customers for the sins of the bad ones. DON'T DO BUSINESS WITH WILMINGTON ENTERPRISE RENT -A- CAR. THEY WILL TRY ANYTHING TO BLAME AND SET YOU UP FOR WHAT SOMEONE ELSE HAS DONE TO THEIR VEHICLE!!!!!!!!

02/05/2017

Overall
Selection
Service

Enterprise offers excellent service. The staff is helpful and friendly. The cars are new. I did not have any problems with any car I rented from Enterprise. The loss-damage waiver insurance is affordable and worth purchasing.

02/01/2017

Overall
Selection
Service

They do a very good job. It is a very busy location and they work hard to serve their customers. They are always pleasant and thoughtful.

12/20/2016

Overall
Selection
Service

I reside in Brooklyn but have rented from this Enterprise location multiple times. The cost for the same vehicle closer to my apartment is much more so I do not mind traveling to this location for a rental. My most recent rental was on December 16, 2016 and I was very pleased with the selection and service given by Enterprise. I've rented from essentially all of the other companies and by far this company is the best one to rent from. I will be renting again from Enterprise soon.

Edited: 12/16/2016
Overall

This Enterprise location has a fantastic and enthusiastic team. They offer excellent customer service and are consistently courteous and thoughtful.

I have been a patron to this location for several months. Without fail, they have always 'picked me up and dropped me off' (as the commercial says). They are attentive of any issues I may have concerning my rental.

Keep an eye out for the specials on their website by signing up! They have all kinds of goodies. It keeps me interested in renting from them.

Edited: 12/10/2016
Overall

Re: Location Enterprise Rent-A-Car
940 MOTOR CITY DR
COLORADO SPRINGS, CO 80905-7309

Upon renting a car from Enterprise, in Colorado Springs, Colorado, on March 14, 2014, Keith, the manager had his employee continuously harass me, holding me from leaving for about 15 minutes, attempting to intimidate me into buying the optional insurance of which I repeatedly told the agent I had insurance for the rental. I got a credit card, specifically, for its insurance of car rentals. The card’s terms state they will not insure a rental car if any other insurance is purchased. I had to tell them this, repeatedly, when I finally asked them how many times do I have to say this. They pretentiously kept arguing, “I don’t want you to be not covered.”, ignoring what I had told them. Enterprise had been my preferred car rental company until this incident. This had never happened to me before anywhere in the country with Enterprise or any car rental company. I believe Keith singled me out for this harassment because I am not white; other customers were not being treated this way. This racial discrimination is consistent with Colorado’s attitude toward non-white people, and I have never experienced racism in any other state until I moved to Colorado. Perhaps, this is not just Keith’s discrimination toward non-whites, but it is the policy of racial discrimination with Enterprise nationwide; as with his employee, Keith was just doing what he was told to do.

11/23/2016

Overall
Selection
Service

Linked Rental Agreements: dated 10/23/2016 & 10/26/2016

I have been using Enterprise on and off for many years and have always had good experience up until this last time. I rented a car at Newark Liberty Airport on 10/23/2016. It was having mechanical problems and on 10/26, I had to drive it to a different Enterprise and get a different car. I later found out that the extra airport fees were still being applied. It was also a much larger vehicle, not a choice I would have made, that only has been getting 17 miles to the gallon as opposed to the smaller car that was getting around 27. I had to return that vehicle and pick up a different one, a full size, that was confirmed and 45 minutes away from the location I was at. When I arrived, the car I was promised was not actually available and they told me I had to continue using the vehicle I brought in.

The overview: I was almost stuck on the side of the road due to near mechanical failure and was told I had to drive the first car to the Enterprise before it closed in 45 minutes. I was rented another car that was much bigger than I originally bargained for and had much less fuel efficiency. I was told that I could bring that second car back to pick up a confirmed vehicle only to find out that there was no vehicle for me to pick up. I wasted my time by 2 1/2 hours due to the extra driving involved of going to the third Enterprise and the returning to my starting point in rush hour traffic. What can you do about this?

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