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The Stain Removal Experts - Carpet Dry Cleaning

General Info
  • Carpet Repairs
  • Emergency Water Extraction
  •  Same Day Service When Available
  • Commercial and Residential
  • EPA Approved Non Toxic/Non Allergenic
  • Safe for Children and Pets
  • Linolium Tile and Grout Cleaning Available
Hours
Regular Hours
Mon - Sat:
SunClosed
Brands
Carpet dry cleaning, Carpet protection, Home carpet care, Mildew elimination (often caused by steam cleaners!), Odor elimination, Pet odor treatment, Rug cleaning, Stain removal, Upholstery cleaning
Payment method
visa, amex, discover, check, carte blanche, mastercard
Location
Located in Harrisburg, Lancaster and York Counties.
Amenities
  • Our quick dry carpet cleaning takes an average of one to two hours.
  • Our prices are guaranteed – no hidden charges!
  • We use 100% biodegradable products.
  • We utilize a non-toxic, non-allergenic, EPA-approved cleaning system.
  • Our system is recommended by carpet manufacturers worldwide.
  • By using less water there is no shrinkage or stretching of the carpet.
  • We are stain removal experts.
  • Our methods of cleaning are safe for people, pets, and plants.
  • Our techniques are safe for oriental rugs.
Associations
Dri Masters acknowledges that our business has increased consistently, year after year, due to repeat business and personal referrals from satisfied customers. We are honored that folks allow us into their homes and places of business and we express our gratitude by offering free estimates, providing reliable service, and continually learning about new trends and techniques to improve the quality of services we offer. Our commitment to customer satisfaction is what brings us people back to us time and time again and what has put us at the top of the industry.
Category
Carpet & Rug Cleaners

Reviews

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MF
Martin F.

12/10/2017

Overall
Expertise
Professionalism
Promptness

They said to be at home from 9-1. I had to leave at one. They called at 12:45 and said they would be here in 20 minutes. I said I would wait until 1:15 and if they failed to show up I would leave. I left at 1:15. About 1:25 I got about six phone calls from the manager confronting me about why I wasn't home to meet his crew. I got very irrated and ignored his other calls. When I got home someone ran over an Amazon gift box and smashed it. They then put it by my garage door. I got the message. BE WARY!!!!

CN
Clementon N.

12/31/2016

Overall
Expertise
Professionalism
Promptness

Horrible experience... Just call Stanley Steamers if u want a good job done by professionals. This company is a joke!!! Will never use them again or refer anyone to use them such a waste of money...

Quentin P.

10/15/2016

Overall
Expertise
Professionalism
Promptness

These guys did an amazing job.they cleaned my living room and dining room. Also did my sectional sofa.. everything looks great . And price was reasonable. 5 stars for these guys.great experience. We will be using this company again .. highly recommend.

EH
Eliana H.

10/05/2016

Overall
Expertise
Professionalism
Promptness

This is the worst experience I have ever had with carpet cleaner services. The staff that showed up were not in the best mood... I guess Friday is the worse day to schedule this service as they were doing the job as fast as possible to get out of the job. In the middle of th rush one of them moves one of the sofas and instead of lifting it, ends up tearing the carpet in two parts. At the end I paid because they promised they will take care of the fixing. What a terrible mistake! I called Doug, the owner and after hiring the company to repair the tear, they decided they were going to look for another contractor, after three weeks of no hearing from them I called and they said they were still looking for a contractor to come and fix the tear. After 5 weeks they ended up accepting to let me have the contractor I had contact initially. Terrible customer service!!

Jon L.

06/07/2015

Overall

PLEASE READ THE WHOLE REVIEW! All businesses make mistakes. No one is perfect. You could judge a business' integrity by the way they handle their mistakes.

Dri Masters scheduled an appointment with me to clean my apartment carpets wall-to-wall. The cleaner showed up a tad late due to his work vehicle breaking down. There was a little miscommunication over the phone between the cleaner and myself about the new arrival time. When the cleaner did arrive, I expressed my dissatisfaction. I don't think the cleaner and I saw eye-to-eye on the subject though.

I wasn't exactly pleased with the way things were handled that day so I wrote an email to the company explaining my dissatisfaction. The next day, Sunday, (a day they are closed) DOUG calls me! Doug, if I remember correctly, is the owner/CEO of Dri Masters. He called me to apologize on his company's behalf and to make things right. I truly believe he is a man of integrity, honesty, and high moral principles. I believe that reflects onto his company as well!

Companies like this one are extremely rare to find these days. They made a mistake, owned up to it, and went above and beyond to make things right. Thank you, Doug, for the phone call!!!!! I would recommend Dri Masters to anyone and I will definitely be doing business with them in the future!!!!! (The carpet looks fantastic as well!!!!)

Lisa M.

01/31/2015

Overall

I can't say enough good things about this company. I use the Harrisburg branch for service to my home and they do a phenomenal job! The technicians are very knowledgeable about the products they use, are very friendly and do a fantastic job cleaning my carpets. Having 6 dogs in my home calls for my carpets to be cleaned often and when there have been "accidents", Dri-Masters always can fit me right in for an emergency service. The owner, Doug, is such a pleasure to talk to and always make sure he can fit us right in. I have used other carpet services in the past, but no one measures up to Dri-Masters. I highly recommened them! - Lisa M., Carlisle, PA

JM
Jhalak M.

05/30/2014

Overall

Very Friendly and understanding staff. Also very flexible with scheduling and available as early as needed. Very affordable pricing!

beckybeck80

09/20/2013

Overall
carpet cleaners

Best in the area.. the price was affordable n the cleaning was well down.. by far the best in the area. Staff was super friendly fast n hard working.. These guys are great.

smeyers23

05/30/2013

Overall

Dri Masters Carpet Cleanings staff is very knowledgeable, friendly and punctual. They did a terrific job on my carpets and I will certainly call them in the future for my carpet cleaning needs.

Satisfied customer--

ericb00

04/30/2013

Overall
Excellent

Very impressed! On time, polite and efficient. The technicians educated my wife and I on the proper ways to clean-up spills and prevent permanent damage to our carpets. We will be calling them back in the future.

salmonhouse

04/26/2013

Overall

They were prompt and the worker Bob was terrific. He was careful with his work and did a great job. I am very happy and will use them again. Hope Bob is still there.

trudy.lucia

04/26/2013

Overall

So happy with the way my carpets look after Dri-Masters came and cleaned them.I am very satisfied with my experience with Dri-Masters,would definitely call this company back in the future. Thanks again for my fresh clean home !!

msteve84

04/24/2013

Overall

The company was extremely accurate with there pricing and gave a great service. they quoted us a price and we wanted a little rug done and they did it without any complaints. the technicians that came out were extremely knowledgeable and assisted me in any way. they moved all furniture and left me looking at carpet that looked new.. i totally would recommend this company to anyone who is inquiring about there services.... i will definitely use them in the future..

MC
Micheal C.

01/06/2013

Overall
This is by far the best carpet...

This is by far the best carpet cleaning company that I have dealt with. They came on time and in uniform. They did an excellent job of cleaning up our carpets after the holidays.

linda.weiss.391

09/24/2012

Overall
Dave from Dri-Masters just fin...

Dave from Dri-Masters just finished cleaning my sofa and love seat. They look fabulously fresh and the smell is so good! He was was on time, polite and told me exactly what he was doing. Why did I wait so long before having them cleaned??!!!!!

kennyrich

09/20/2012

Overall
Worth every penny. Very profe...

Worth every penny. Very professional and knowledgeable staff. No complaints.