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"Where Quality & Value Intersect"

General Info
For over a decade, Crosspoint Refrigeration, LLC has provided HVAC and Refrigeration services while consistently operating under higher principles. Crosspoint aims to be true to our values regardless of monetary gain, creating quality and value for every customer, every time. We exist to bring glory to God serving businesses with QUALITY and long-term VALUE delivering effective climate control to people and products.
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BBB Rating
A+
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Services/Products
Complete commercial and residential air conditioning services including: repair, maintenance, and installation. Additional commercial services include: chillers, ice machines, walk-in coolers and freezers, refrigerated juice machines, reach-in/ under counter refrigerated (commercial) appliances.
Brands
Bohn, Goodman/Amana, Grandaire, Heatcraft, Iceomatic, Lennox, Rheem, Tempstar, Traulsen
Payment method
check, all major credit cards, cash, financing available
Amenities
Maintenance member partners receive up to 25% off labor and materials, free service calls, and professional friendly service guaranteed!
Accreditation

Greater Hernando County Chamber of Commerce

BBB

PCI

NATE

Associations
North American Technician Excellence (NATE)
Categories

Reviews

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EB
Emily B.

04/19/2022

Overall
Selection
Service

Tony Cates and his helpers install a new AC system for us. We are extremely satisfied with their work and their professionalism. We would highly recommend then to anyone. Great Job!

MB
Michael B.
Edited: 09/14/2021
Overall
Selection
Service

They have always been very professional.
On time and reasonable.
I have to call them Saturday night my air had quit working.
They were here Sunday ahead of the expected time.

I hope not to need them very much but if I do I know they will take care of us..

Michael

DA
Diann A.
Edited: 08/25/2021
Overall
Selection
Service

I have been using Crosspoint since they first opened their doors. It is rare nowadays to find a company that isn't trying to upsell you services or equipment that is not necessary. Tony and his crew are straight shooters, and they get the problems solved on the first trip. I have the maintenance package that they offer, and it is so worth the peace of mind knowing that my air conditioning is running at its best when the high temps of Florida's summer hit. I always recommend Crosspoint whenever I can!

MC
Marvin C.

01/14/2021

Overall

The team from Crosspoint was exceptional. From the beginning of the project to the end, I could not have asked for a better experience. Scheduling was a breeze, getting a bid and working with them on just the right equipment to buy was easy, and the install was quick and painless. I received multiple bids for the job and the team from Crosspoint gave me the best deal on the unit and install package I wanted. I highly recommend them!

DB
David B.
Edited: 06/12/2020
Overall
Selection
Service

Professional, courteous and knowledgeable. Tony and his team had my problem resolved and fixed right! I Highly recommended using this company.

JD
Jesse D.

04/21/2020

Overall
Selection
Service

Crosspoint Refrigeration did an outstanding job. They are prompt and professional. Tony took the time to explain to me what was going on with my AC unit and made honest recommendations about what could be done. They went the extra mile to do a good job and make sure that you won't have any surprises when they leave. One of the best experiences I have ever had with a contractor.

RF
Ron F.

09/02/2018

Overall
Selection
Service

Absolutely without any hesitation would highly recommend Crosspoint and all of it's staff. We have been married 50+ years , which means we have had a lot of service reps in our home during that time. Beyond doubt if we had to pick the number one most trusted, hard working, honest,and knowledgable total group representing a company from sale to installation it would hands down be Crosspoint. We had several quotes, Crosspoint was right in line, knowledge and explanation Crosspoint far exceeded all others, cleanliness and timliness, again Crosspoint excelled, we even discussed the fact had for some reason we would have had to leave during the job we would have been totally comfortable leaving the installers, Noah and James, here alone. Never have we ever felt so comfortable with workers in our home. I have always heard the saying, if you couldn't speak would people know you are a Christian....to Tony, Noah, James and the office staff, YES we would... Crosspoint 5 star all the way people

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Rodney L.
Edited: 07/27/2018
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Selection
Service

We called Crosspoint Refrigeration and set up an appointment to have our A/C diagnosed as the fan motor wasn't working. The knowledgeable technician called and came on time, assessed the problem and skillfully worked until it was back up and running! We really appreciate the company's entire staff from the office workers, technicians and owner for their integrity and service.

JS
John S.

07/19/2018

Overall
Selection
Service

The two Crosspoint employees that installed our system were the best, I was a Lennox Dealer in South Texas for 20 years and I would have hired them hands down. They came to the job site when they said they would and went right to work installing a High Efficiency Lennox Heat Pump system. Our old system was 21 years old and has been serviced by Crosspoint and kept running for the past 5 years until it finally failed. Having knowledge of service procedures I watched Crosspoint technicians find the problems and fix them until it just could not be done anymore. I highly recommend this company, their integrity and honesty is outstanding. This is what a Christian based company should look like.

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Angela G.
Edited: 07/10/2018
Overall
Service

Awesome people and awesome service! Crosspoint Refrigeration has been the company we've used and recommended for a few years now. There's been many times that my customers are told by other companies that they need to replace their A/C systems and it will be thousands of dollars.. I tell them to let Crosspoint diagnose it and they repair it for much less saving the customers hundreds or thousands of dollars! One was recently a repair that was under $300 so we knew the other company was taking advantage of the absentee owner by telling them parts didn't work and they needed a new system when they didn't. Crosspoint has been by far the best company we've ever worked with! They are honest, professional, courteous, fair and dependable.

Details

Phone: (352) 675-2073

Website: https://crosspointac.com

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