Coach Connection USA
San Diego, CA 92108
No coupons available
I'm one of 55 people who were planning on attending the March in DC last week. Our bus should've arrived around 1:30am to leave by 2am Saturday the 21st of January. It did not even arrive until 5:40am, a good four hours late, and obviously we all would've arrived in DC far to late to attend the events of the day or the Womens March in DC.
We received extensive conflicting information from various employees of your company saying our bus was in different places at the same time and telling us it'd be there in half an hour for over 3 hours. We are seeking full refund to our coordinator. We have contacted lawyers for legal advice moving forward and wish to resolve this quickly.
A group of 56 booked a bus to D.C., our contract stated the bus would depart at 2am. We convened in a parking lot at 1:30am to wait for the bus. By 2:30 and 3am there was no bus. We started calling and they kept telling us the bus would be there by 3, then by 3:30 then by 4am. We dispersed at 4:45am with no bus and the dispatcher stopped taking my calls. It was frigid 34 degrees that night and too cold for . Infinite waiting. A week has passed and they still have not sent our refund.
I was a part of a group that reserved a bus for about 56 people. Our group paid in full. The bus was scheduled to depart our location at 2am. The bus company was contacted after the bus failed to show, and we were told "it's 30 minutes away." We waited. Called again - several times, with the company giving us a variety of excuses. They failed up uphold their contract, and are now saying they will not refund our money, of nearly $7,000. THIS IS UNACCEPTABLE, and is currently being addressed legally.
I'm a vendor providing service for Coach Connections. I have been patiently waiting for a $4,000 overdue balance. It's been a month. The company keeps giving me the run around. The only option I'm left with is to contact an attorney. DO NOT provide them with any services unless you are paid in ADVANCE!
Outstanding, is the service that I received from Coach Connection USA when trying to arrange a trip for my family from New York to North Carolina. The representative from Coach Connection USA was very friendly and knowledgable; she answered all of my questions and concerns leaving me feeling confident I made the right choice for my travel needs.