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Car Carrier Network

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Years in Business icon
12 Years
in Business
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Accredited
Business
(877) 319-6649Add WebsiteMap & Directions37 N Orange Ave Ste 500Orlando, FL 32801Write a Review

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A+
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Car Carrier Network LLC

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Reviews

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CW
Chris W.

04/18/2018

Overall
Expertise
Professionalism

Hi this is Chris Wells the owner of Car Carrier Network. I wanted to let all my potential and past clients know that the last review is a fraudulent review most likely posted by one of our competitors. We provide daily status updates of the progress of your shipment, we only bite off what we can chew and we never leave our customers hanging out to dry. Also, I'am probably one of the most hands on owners in the industry and if you call in you most likely would be speaking and working with me directly.

ripped-off-customer
Edited: 06/19/2017
Overall

Liars!
They charge your credit card but don't do the work.
4 days after their promised date to pick up my car they still didn't show up. Every time I call they said they are finding a driver. They also told me they could not find a driver because there was a storm in a city that is 300 miles away 3 weeks ago!

JD
Julia D.
Edited: 02/07/2017
Overall

Nick was personable and offered great customer service from start to finish. Pick up and delivery was prompt. Car reached its destination safe and sound. Thank you Nick and driver Igor.

anbell
Edited: 02/07/2017
Overall
I was very pleased with the se...

I was very pleased with the service provided to me by Aveo Auto Transport . the contact person that assisted me was very professional and courteous. I loved the fact, that they provide you with contact number to driver transporting your car.

mariion
Edited: 02/04/2017
Overall
Car Carrier Network is great t...

Car Carrier Network is great to use for a mid size or lower vehicle, larger vehicles are difficult to get a carrier, but Car Carrier Network was helpful.

OB
Orly B.

04/19/2016

Overall
Expertise
Professionalism

From beginning to end, Nick and the rest of his team were professional, kind and delivered my son's car on time not to mention the best price for such outstanding service. They kept in touch with us every step of the way to keep us informed. We are very pleased and recommend them highly.

Thank you all for such great service.

CB
Colleen B.

03/09/2016

Overall

Nick was a delight to work with and the service that was provided was done in a timely manner with my scheduled move.

JW
Jhon W.

10/29/2015

Overall

I've never shipped a car before, and getting something mission critical right the first time can be nerve-wracking. I received a lot of quotes for this job, and chose Car Carrier Network specifically because they were not trying to be the lowest bidder (a practice which makes me nervous). The transport went off without a hitch, and they were even able to accommodate a very tight, last minute pick-up within a day or two.



The driver was extremely courteous, calling me numerous times while en route through my city, letting me know of traffic accidents and his progress. I live in a large metropolitan area that is frequently congested, so I wasn't surprised he was being held up, just surprised he would keep calling me to tell me. I felt he was as concerned about getting me the car as I was about getting it.



The car arrived dusty, but unharmed by transport. The driver even apologized for the dust, explaining he had to pick up cars off a dirt road. Honestly, I never expected a car to arrive clean from a cross-country trip so that didn't bother me in a least.



Just today, my rep called to ask my opinion of the whole experience, a follow-up action I greatly appreciated. Something of this magnitude could have been a nightmare, but it wasn't. Car Carrier Network was honest, fairly-priced, prompt, and courteous.

RP
Roy P.

03/31/2015

Overall

Hi Nick,Chris,,good afternoon,,Roy/Robert here,sorry it has taken me so long to get back with you two,,i have been extremely busy here as of late...just wanted to drop you guys a line or two to express how really grateful I am to have chosen your firm to transport my old buick turbo lesabre here to Florida from Pittsburgh..After receiving much runaround from two or three other firms,no communication,no call backs unless I called them, no information to decisively give me a p/up time,,Not only were you guys totally professional and informative,,you gave me a tremendous sense of well being,,and the feeling that I could put my mind at ease,knowing that all of the details with the transport,and the car,,was in good hands...Nick,you could not have picked a better driver,or carrier unit to not only make the p/up in those tight Downtown Pittsburgh streets,,it was perfect for my drop off destination as well,,having such a tight turnaround at my house..your driver Luis,and his secretary Janet,were truly top notch,keeping me informed by calling frequently,,despite the horrible,rainy weather conditions here,and dodging the snow there in Pittsburgh,having to drive through some serious,nasty wether all day long,,the car got here unscathed,,and in truly good hands..Though not a new Carrera or Cobra,,it is still my old faithful majic carpet ride....Thanks again for all of your help,and your efforts,,as it will be MY pleasure to recommend you to any of my family,friends or constituants,,,,Yours Truly,,,Roy in Perry ////TRULY A FIVE STAR RATING AND OPERATION......

DR
Donna R.

03/05/2015

Overall

Nick was excellent to deal with!!! My truck was delivered inside a enclosed trailer & the delivery was flawless.

Great service !! will use this service again...

JD
Jayne D.

03/04/2015

Overall

Nick was awesome handling this. He gave me so much time explaining the process. Will always use them now. Thanks Nick!!

SB
S B.

03/04/2015

Overall

I did lots of research regarding car haulers - there are plenty of them! I was confused and overwhelmed with the different sites and the varied reviews. I finally decided on Car Carrier after reading lots of positive reviews.



Since there was a big snow storm, we played telephone tag for the first 24 hours, but after that, communication became easier. Nick was friendly, helpful and knowledgeable about the field of transporting cars. I appreciated he told me what to expect at each step of the way. He did say he would send me an email when my car was picked up from the dealership, but I never received that email. The next communication I received was from the hauler telling me that my car would be delivered within 24 hours. I wished I had a little bit more notice, but I was excited my car was close by. Despite the missing email, I still give them a 5-star rating.



Overall my experience was a good one. My car was shipped from Atlanta to metro Detroit. I signed the paperwork on Friday and my car arrived Tuesday afternoon in perfect condition! From start to finish it took 5 days - Friday to Tuesday. I would use Car Carrier again, and I would refer them to a friend.

WD
Will D.

11/16/2014

Overall
Wonderful Experience

Nick was great to deal with and was a seamless process! Would absolutely use for any car I purchase!

KR
Krystle R.

11/09/2014

Overall

This was my first experience using auto shipping for my move. Customer service is excellent! Nick took his time to explain the entire process to me and answered all of my questions. Everything was a smooth and easy process. The driver checked in with me to confirm the pick up and delivery times which was great! I will be using this company for all of my future auto shipping!

TG
Tonya G.

10/01/2014

Overall

Fast quote. Fast Pick up. Great follow up and customer service. They walked me through the entire process, answered all my questions, called me back promptly. This is just everything I would expect when working with a vendor and more. I have used other shipping companies in the past, I will not even consider going elsewhere now.

JS
Jordan S.

10/01/2014

Overall

My father arranged for the shipping of my car from New York to Washington. When I called to make sure that he had given the shipping company my contact info, Chris was very friendly as he double checked that all my info was correct. He immediately emailed the rightsignature agreement, which took moments to fill out and return, and that was it! The whole process was expedient and all the steps were clearly communicated to me. The company that the shipper chose for delivery was great, too - the driver was very kind and my car was delivered right to my house!

JC
Johnathan C.

10/01/2014

Overall

Can't expect much out of auto shipping, but I was surprised of how well this company handled my order. Thanks for taking care of me.

CP
Chuck P.

09/19/2014

Overall

Although there was some confusion with the type of payment accepted by the driver, as well as a very late pickup, i.e., scheduled for 11am, picked up at 6pm and delivered at 1130pm, the transport of my vintage TransAm went well. The driver of the transport was very courteous and showed extreme concern for what he was transporting.

TH
Tee H.

09/03/2014

Overall

My SUV arrived in the same condition as I left it. Besides a one day delay in receiving my vehicle, I was perfectly satisfied with the service and care they provided. I will recommend their service to others.

AH
Alex H.

09/02/2014

Overall

I was very dissatisfied with the total and complete lack of service from this company. If I had not stayed on top of the car shipment, I likley still would not have my car. When they did send me the company they had brokered the transport to, I looked up the company and found they had a less than stellar safety record. They promised to pick the car up on a certain date and then were not aware that the pickup had not occurred until I called Nick and asked why the car had not been picked up. The same thing happened a week later, even after I clearly spelled out to Nick what my expectations were in writing and got his agreement. I have shipped over 10 cars in the past by various carriers and this is the worst experience I have had to date. I cannot and will not recommend this broker to anyone. It is fascinating to me that Nick would ask me to review his company when he knows how dissatisfied I was with the level of service.

claimed iconBusiness Response09/13/2014

Thank you for the review Alex. We apologize for your experience with us. Your vehicle was delivered without a scratch, within the original time frame and within budget. We picked up all of your phone calls and responded to all of your emails. You knew the carrier was delayed to repair his trailer and you were okay that the pick up was moved back, as per our recorded convo. We knew the vehicle was not picked up the first go around, which was a Friday. As brokers we went above and beyond for you and you know the reasons why. Unfortunately this carrier didnt have very good communication skills and I apologize on their behalf. We have given them a negative review for breach of our contract, which states to have open communication with the customer once dispatched. Moving forward we will be giving both pick up and delivery contacts daily status updates. We will also make sure carriers keep up with ETA's they give us. As for the safety record of the carrier. We pre-screen all of our carriers before dispatching. We look at the rating and we make sure all insurance is up to date. Below you will see a snap shot. I did some research on safety issues that were brought to my attention in your review and the web source was unreliable. Please have patience with the carriers. Remember that although your vehicle is very important, it isn't the only vehicle scheduled to be picked up. It takes time to go to 3-10 different locations to get vehicles picked up and thats why we give you estimates. Thank you for using our service and have a great day. Ratings Score: 98.6* Ratings Received: 70 Member Since: Oct 2013

This listing has been claimed by a business representative.

Details

Phone: (800) 516-9439

Address: 37 N Orange Ave Ste 500, Orlando, FL 32801

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