Budget Water USA
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I love these people. I had every type of water salesperson on the planet trying to sell me all sorts of things. Most from $5,000 to $10,000. My well water had massive iron and sulfur and no matter what we spent, no one could fix it. Then we called Budget Water. They took a no nonsense approach without any sales pressure or pony show. $800 later it was fixed. That was 6 years ago. At first they were slow to get involved because they wanted us to do a few things to figure it our. We had been through so many crazy dealers and such we were just plain worn out. But we did take 10 minutes around the house to gather the information they requested, and it was like a miracle. Just do what the say and you will be OK! We promise.
Just talked to their rep and she referred me to their technician. I found they were quite helpful. I have a water issue of high color and a little odor, and I have had a softener and neutralizer already. So I sought their advise first.
The tech pointed to me a couple of things I'd need to do first, such as water testing, a strong back flushing w/ Chlorine, a possible an iron filter, before suggesting me to buy anything from them. Totally comfortable and no pressure. Tom
We bought a complete water filtration system for our well water from Budgetwater. They are the absolute worst. I do not know when their 100 percent satisfaction guarantee will ever work. After about a week of installing, talking with their tech support... Pouring more money and hours in.... Replumbing... We still had no water pressure as they had promised when we bought the system. We said we wanted to return it and they went into their phone records and said we installed it wrong. We had done everything their technician told us to do. They refused to return it. I called them liars and they blocked my email and phone calls. I did not cuss or scream. They just found it convenient to use the true term of liar to block me. We went to our credit card company to set up a dispute. They found in our favor for two months. Budget water then contacted visa and said since it was a home installation and water had run though.... It was not returnable. So they got their money and we kept the system. We were told that we would have great water pressure. The water just trickled out. In the end, we had to dig 100 ft of trench line to a tank in order to store our water. We then pull the water with a secondary above ground pump. The budget water system has now started clogging with the filtration rocks. We have to go out every other morning to un clog our valve. We are blocked from customer service so, we need to call others for help. Currently trying to find other companies that sell and use the Autotroll 763. Budget Water is a terrible company. I would give less than 1 star if I could.
What an absurd review! I have well water with high iron. Had a company, who will remain nameless, come in and do a dog and pony show for me. They told me I needed a water softener and it would cost $4000. I have soft water. It's not particularly hard but, the sales man assured me a water softener would work. Ended up calling budgetwater.com and to my surprise that wouldn't even give me a recommendation until I got my water independently tested. I did it wasn't expensive. When I called with test results...I needed an iron filter. Go figure, an iron filter to filter iron! I asked about the softener and they said I didn't need one. The iron filter cost about $900. I asked again about the softener and they told me it wouldn't hurt to have one but that I didn't really need it and it should be considered a luxury. They were talking me out of spending money! I've had the filter for 2 years and it works great. The few times I've needed to call, once on a holiday, I've always found their techs friendly and able to help. Great service! As for the review I'm responding to...they don't send people out to your house. And they manufacture their own products...why would you expect them to be able to help you fix something that they don't make or sell??? What are you saying is just insane! Budgetwater has been great and I recommend them to everyone.
Just wanted to say how friendly and helpful everyone is. They truely want to help you with what ever issues you have with your water. They will recommend what you need or don't need and they don't pressure you to buy anything. The web site is also very helpful and has alot of wonderful information to help make knowledgable decisions. I will and have recommended Budget Water to family and friends.