This is honestly the worst and most unprofessional company. We came to their office door, where the guy talks through the glass, and we told him our car was illegally towed (which we originally filed a stolen car report but no one had properly reported it to the towing line). The guy became disgruntled, starting to yell as well as cut me off. I had to yell over him and tell him not to cut me off and let me finish.
At this point, he swings the door open, pushes me with his chest, and says "Hit me. Go ahead and hit me you F@gg!t!" He started provoking a fight and screaming in my face. I yelled back at him to knock it off and that I wanted to know his name. He refused to give it to me and stated it was "Brighton Towing". I asked at least 10 times before he got back in my face and repeated his threats and instigation.
At this point, I told him he can try to hit me and that I am not going to hit him. He stated that there was a camera right behind me. I looked at it smiled and introduced myself to him and tried to shake his hand. He backed away but kept calling me names and making threats. He finally gave me the name of "Juan" which when I described this to someone who knows the company (and its owner) they said I described their owner, Javier.
We have filed assault charges against the guy and the situation with the car is under investigation as what the tow truck company is reporting is not what is meshing with current evidence.