Bonney Plumbing, Heating, Air & Rooter Service
NATE Certified - North American Technician Excellence
Better Business Bureau - BBB
Eddie came to help us from Bonney heating and air. He thinks that we need a brand new unit. There is mold and old parts I have since learned there are other ways
We experienced the death of our heating system during the recent frigid temperatures in the Elk Grove area. Our home temperature hovered in the low 50's. After calling family members and friends for recommendations, I contacted Bonney. The next day Aaron Holguin (repair) came to my home, inspected the system, and informed me of the damage. Brandon Brissette (sales) came to my home the same afternoon, inspected the system, and discussed replacement options with me. Cost vs efficiency was my primary concern. He explained everything in detail, answered all my questions, and arranged the installation of a new HVAC system. Jaime Wackerly (lead installer) came to my home prior to the installation date to determine the parts and equipment needed. The HVAC system was installed by Rick Martinez, David Lee, and Chris Todd. Everyone, from the office to field staff, was very courteous and behaved in a very professional manner. I was very happy with the whole process. Kudos to Bonney!
My family experienced a plumbing problem, and like with everyone else we wanted it done yesterday. We called several local plumbers, and they wouldn't be able to get to us until tomorrow(when I'd already take a day off from work). When I called Bonney, it was already after 9:00am, and they told me "we'll call you back to give you your appt. time", and they did, between 11am and 2pm(on the same day). They called back to confirm that they would be there(as Bonney's next appt.), and he arrived just as scheduled. Max, my tech. was very knowledgeable, listened to my explanation of the problem, and decided on the best course of action(all the while explaining my questions). We agreed on a price before the start of the job, and I must say it was very fair(I was even able to take advantage of a 10% discount)found on their website. Quick, Responsive, and very Reliable, and for all of my future needs, or those of my family, friends, and or, Real Estate Clients, I will highly recommend Bonney Plumbing.