Blau Plumbing Heating And Cooling Inc
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Unfortunately, after living in my home for over 25 years, I had my first-ever sewer back-up. I called Blau Plumbing, as I was somewhat familiar with their company, having formerly been a municipal permit clerk. Samantha, the customer service rep was very friendly and helpful and was able to schedule the sewer drain cleaning for the same day. She kept me informed of the time-frame that the drain cleaner would arrive; he arrived on-time and was able to clear the drain within a few minutes. Blau was also able to recommend a restoration company, that was able to come the next morning to clean/sanitize my basement. When my old (2006) hot water heater decided "die" the very next day, Samantha was again, able to offer a same-day appt, which I wasn't able to take. So the hot water heater replacement appt was scheduled for first thing the next morning. Again, Samantha kept me informed of when the plumber would arrive; he arrived on-time. The plumber, Joel, was friendly and knowledgeable and the job was finished within the time-frame stated, which was a relief, as I had several other appts scheduled for that afternoon. When Joel was through installing the new hot water heater, he took the time to show me how it worked, in the event that I would ever need to change the temperature setting or reset the pilot light myself. Blau's prices were fair, their service rep/techs were fantastic to work with, and both jobs were done in a very-timely manor. I would definitely call-upon Blau Plumbing for any future plumbing needs, and would highly recommend them to anyone needing plumbing services.
Called several places before I called Blau Plumbing. We decided to go with Blau Plumbing and glad we did, not only did we save money our Tech Marty was prompt and courteous and knowledgeable in his field. I will call them first the next time I have Plumbing issues!
It was a genuine pleasure to work with Blau. The same service person who worked on my furnace also did the service on my air conditioner. He had everything he needed on the truck so the visit happened in a timley manner. The knowledge and expertise was great. I would definitely give them a good recommendation.
Called with a burst kitchen drain pipe on a Saturday. I got a call within the appointment window telling me exactly when to expect the plumber. He arrived right on time. He looked at the problem, recognised what type of older drain it was, gave an estimate, and fixed it in about 45 minutes- a completely new updated drain. I was very pleased with the service. Bob L.
By Debra M.
This was my first experience with Blau Plumbing and they were very professional from the very start. From the receptionist who answered the phone down to the technician. I called because my pipes bursts underneath my kitchen sink. I still had copper pipes and every winter I would go through having my pipes burst. Every year I would use the same plumbers, but not this year. I asked my service technician what could I do to avoid this from happening again, and he said to replace my copper pipes with peck pipes. He said that yes it may cost more money now, but it would ultimately save me more money in the future. So I of course replaced the copper pipes and I now have peace of mind nowing that my pipes will not be freezing on me no where to soon. And realized that the other plumbers will not be making any more money off of me. Thank you Blau Plumbing for your quick, honest, and great service.
This is the second time we have used Blau. Both times were for a water heater. My wife called at 7:30am to explain we had water in our basement they were there at about 8:30. He did a great job and was very quick. My only problem was the 200 dollar charge for 2 feet of 4 in exhaust pipe that needed to be installed. Thought that was a little high. Otherwise would absolutely recommend them. Great job!
We have worked with Blau for years and have always been very satisfied with their prompt response to urgent needs and their thorough maintenance, including educating the customer on simple things to keep everything working - furnace, A/C, water heater. Thanks Blau!
Mary Jo 12/22/2015 If I ever need plumbing services again, Blau Plumbing will be the first company I call. Our basement was flooded, and we needed someone quickly. Heather took our call. She was very pleasant. She contacted Kyle, and he arrived well within the half hour time frame. Kyle was professional, knowledgable, and friendly. He examined the situation, explained what the problem was, and immediately and efficiently fixed it. I appreciate his expertise. Thank you!
Your technician, Joe, knew right away what was wrong with my leaking toilet and fixed it promptly. He even went above and beyond to scour off some scratches in the toilet bowl from a different company's technician who couldn't diagnose the problem so tried snaking it! He was very pleasant, courteous, neat, and left my bathroom clean.
I inherited Blau from Air Comfort Systems whom I have had for years. Blau has done a good job when called, especially Brian S. for the furnace and air-conditioner maintenance and Mickey for toilet, faucet, and tub repair. In fact, Mickey doesn't need a GPS to find our house, he has been here so many times, each time with professionalism and competence. That is a winning combination. I am staying with Mickey, Brian, and Blau.
We had Blau install a complete system, Heat and Air. The installation went well, the technicians were competent, courteous and cleaned up nicely.
What I appreciated was initially working directly with the owner when making the decision to contract with Blau and his availability after the installation when I had questions.
We are completely satisfied with Blau.
We contacted Blau after finding an ad on the web for our broken water heater. Not only was Blau the only company that returned our call promptly and quickly, they sent in our opinion the most expert of technicians David to our home to assess the situation. After he dtermined that it needed to be replaced with in one afternoon he had a new one delivered and installed it! In addition we asked him to do a furnace tune-up and he found a problem that could have caused us much trouble and concerns in the future, fixing that as well. We highly recommend and are telling all our friends and family to contact Blau for their needs. Thank you to everyone at Blau for great customer service and expert care!
Our water heater stopped working on a Friday evening at 5:00. I called Blau and Steve the plumber was at out house by 7:00 to diagnose the problem. He ordered a part, and returned to fix the problem the next afternoon. The service was quick and efficient. Steve was friendly and helpful. I only had to miss one shower! Very satisfied.
We called Blau for a backed up laundry sink on Friday night around 7 or 8pm. We immediately were directed to a person, not an answering machine and were set up for an appointment early Saturday morning. The techs/ plumbers came out on time, early in fact and were polite, helpful and had the problem sorted out in under 30 minutes. Really appreciated the quick and excellent service! Will be using them in the future.
We had a clogged kitchen sink and laundry tub. Called first thing on Saturday morning and was happy to hear we could get a same day appointment. Kyle and Vince were right on time, did the job quickly, and offered suggestions on a couple of areas we could work on. Very happy with the service and price. Would definitely recommend to others. Thank you!