BioGuard Pool and Spa Products, Chemicals, Maintenance and Supplies
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You can rely on BioGuard's comprehensive line of pool care products to help you maintain water that's always ready for swimming.
It's been a little over four decades since we first emerged on the scene as an upstart pool chemical company. Today, BioGuard is recognized as one of the nation's premier suppliers of pool and spa care products in the industry. We've earned our reputation through constant technological improvements, extensive research and innovation and superior customer service. So, what's the difference? The difference is our people. BioGuard Dealers are pool and spa care professionals. You can rely on our network of nearly 1,500 BioGuard retailers across the country for dependable, accurate, helpful advice. With regular access to education and training, our dealers will always be prepared to give you the best solution for your pool and spa care needs. The difference is our products. We encourage the program approach to pool care. Simply put, it's the easiest way to sparkling clear pool water. Our customized 3-Step programs, Mineral Springs® and non-chlorine SoftSwim® products are convenient and effortless. You'll spend only minutes per week maintaining beautiful pool water. The difference is our solutions. BioGuard pioneered the idea of computerized pool water analysis and we have continued to research and refine the process. The result? The fastest and most accurate water testing in the pool and spa industry. All you have to do is bring in a water sample from your pool to your local BioGuard Dealer and you'll receive personalized instructions for start-up, closing and maintenance.
You can rely on BioGuard's comprehensive line of pool care products to help you maintain water that's always ready for swimming. What type of pool care products do you need? Whether you're looking for a sanitizer, oxidizer, algicide, balancer, cleaner, water enhancer or pool accessory, we can help. From simple, one-time use pool care products to inclusive 3-step programs, we have everything you need to ensure your pool water stays crystal clear and contaminant free-all season long. Algae products to kill, control or prevent algae. Balancers to adjust pH, metals, total alkalinity, calcium hardness. Cleaners to keep pool surfaces, covers and filters looking like new. Oxidizers to keep water sparkling. Sanitizers to kill bacteria. Water enhancers to clear cloudy water.
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I spoke with Jen at Liquid Elements and explained the problem with our hot tub. She said that there would be a service tech coming to our house on Wednesday, but if the snow storm hits like the weather people said the service tech would come out that following Monday. Well Monday came and went and no call from anyone. We called Liquid Elements on Monday and no answer then called again on Tuesday and no answer. Left messages both days and no return phone call. That is very bad service. I don't know if anyone else will receive this service. What they did was very unprofessional. Would never recommend Liquid Elements or any BioGuard services. My suggesting of how the experience could of been better is they could of called and let us know what was going on.
Happen to stumble on this, and have been using Biogurd chems for 12 years and find them to be superior. Called the factory a few times for tech info and they were never rude. There may have been and employee with an off day, but this can happen at any company at any time. You just don't want it to be your company. I find this to be an unfair review of BioGuard products based on one persons bad day.
Bioguard is the most overrated, overpriced chemical line in the business. Since they were bought out several years ago, they fired all of their chemists and their product does more harm to your pool than good. They are also the suppliers to Wal Mart and Lowes so you guessed it they charge you triple at your local pool store for the same stuff. Hope this helps.
First off, Bioguard is no different than any other chemical provider in the industry. They are owned by a much larger company that produces multiple lines of product for different retailers. The Bioguard line is their premium line of chemicals in which they have proprietary ingredients that are exlusive to the line that makes them superior to the chemicals that you find at Wal Mart,or Home Depot. These chemcials are the remains or bi-product of there industry representatives. That is why you pay much less for them, because they are seconds. Just like all the other brands that you find at these stores. They get the stuff that didn't make the grade for real retailers and local businesses. Trust me, when it comes to keeping your swimming pool or spa properly maintained, you will get what you pay for!
Made a call to the company to find the dealers in the area, a very small area. and was rudely told, :we are a chemical company and we cannot recommend anyone". I explained that the area I live in is very small and I could not find any dealers in the web search I was conducting except for Bioguard, who serves the Sonora Area.
No luck, no dealers names, numbers or assistance was given. The sad issue is, I was connected to the West Division Member Service's assistance line. Rude, not assitanging or helping the people who sell their products.