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Big O Tires

(5 Reviews)

(775) 359-5592

OPEN NOW
Today: 7:30 am - 5:30 pm
40
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Extra Phones

Phone: (702) 359-5592

Phone: (775) 322-9142

Fax: (775) 359-1412

Fax: (775) 359-9746

Brands
Falken, interstate
Payment method
master card, visa, amex, discover, all major credit cards
AKA

Big O Tires Llc

Big O Tires 28094

Categories
Tire Dealers, Brake Repair, Auto Oil & Lube, Wheels

COUPONS & DEALS

No coupons available

Reviews

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Madonna M.

02/06/2017

Overall

I went to this Big O Tires after sliding on ice and hitting the curb hard with my front tire. I went to Big O and they did an alignment yet there was still a shimmy in my steering wheel. When I called and told the manager, JJ, that there was a distinct shake in my car, he immediately offered to refund my alignment and asked me to bring my car back. They put my spare tire on and the shaking was gone. They also checked the balance of my front tires and found that the left wheel was bent from hitting the curb. JJ offered to get a wheel for me and remount the tire. I told JJ that I would find a wheel and have them mount it. I couldn't find a wheel and ended up calling JJ for a suggestion on where I could find one and he directed me to another establishment. When I called the other wheel place they had my wheel and said they could mount it too. Since I had pre-paid for my tire to be mounted after I found a wheel, I called JJ and told him that the wheel store could mount it for me. He said, "no problem, come on by and I'll refund the pre-paid amount for mounting", which he did. Big O in Sparks was helpful in solving my problem with my bent wheel and was very accommodating in refunding charges if necessary and truly helping me to get my car fixed and back on the road for safe driving. As a single women, I so appreciated JJ's understanding and help!! I definitely suggest going to Big O in Sparks!

cleo1340

09/01/2011

Provided by Citysearch - 
Overall
great personal service

I really like that they are locally owned. They do really try to keep you happy and will do things beyond what a chain operation will do. If you can't get in because they are busy you have to understand that they only have so many workers. You can't rush someone else's job to get to others because then yours will be rushed as well. I understand that and appreciate the personal care that I get every time i go there

BoughtLifeTimeWarranty

12/15/2008

Provided by Citysearch - 
Overall
I bought the life time warranty

I bought the life time warranty and Had a flat . My life time warranty was not honored...
Also when driving in california had a flat and could not find a big O tire on another occassion.

mscajun

04/15/2008

Provided by Citysearch - 
Overall
EXCEPTIONAL!!!!

I'm not an easy one to please and I really can't say I've EVER had better service than this store. The guys there take care of everything. Yeah, sometimes you have to wait because it is a BUSY store but some things are worth waiting for like peace of mind and knowing you're going to get what you need taken care of right the first time. I've referred a number of people and have only had positive feedback. Easy to deal with, honest, fair and with a smile; how could you ask for more?

davejulie

10/01/2003

Provided by Citysearch - 
Overall
A few words on customer service

Me and my fiancee called this place just recently to just have a look at one of her tires, because she might have suspected that the tire pressure was running low and they said they couldn't and were too busy. Automotive are serious business. What if, by chance you get a flat while driving down the road. I think it's something that big o'tires should think about before turning away their customers like that. I'ts not right and not the way to do a business. At this rate they'll end up like what happened to Yull Bros, an automotive business here in Reno closed because of bad customer service.

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