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I was recently in a wedding and they hired this company. I believe our drivers name was Marcus. It was the worst experience ever!. The driver showed up and hopped out and started smoking a black and mild , he never came up to the door. Once we all got in the limo he stayed out side finishing another cigarette. We rolled down the window and asked him what he was waiting for. Then he jumped in the car and was driving crazy. He was driving so fast that he had to slam on the breaks. The poor mother of the bride when sliding off the seat in the back! He ran a stop sign. We arrived at he ceremony and we didn't have a chance to make sure we had everything he shut the door and took off. Long story short one of the bridesmaids left their flowers in the limo, and we had to call the company to get in contact with Marcus and he was not happy that he had to turn around and come back. I would NEVER recommend this company.
Me and my seven girlfriends used Bella Limo on 7/6/13 for a trip from Phila, PA to New York City to see a broadway play, dinner and a return trip home. The trip down was fine except the driver said that he was there 30 minutes earlier than he arrived. We changed the time to be 1/2 hour later but we did not see him until the time we asked.
The driver picked us up at the restaurant and we came out to find him cleaning out the limo. We had to wait in 97 degrees until he finished cleaning the car. He had from the time he dropped us off at the show at 1:40 pm until 7:00 pm to clean the car. We got in and went to fix our cocktails to continue the party but there was no ice. All of our drinks were swimming in warm water. The driver had to make a couple of stops to find ice. He had a bag of snacks for us for the return trip and when we asked for them, he had eaten all except two bags.
When we got back, he told me that he was there 30 minutes earlier and he parked around the corner. There was plenty of space on the block and in front of the door so I don't know if he was there or not. I feel like we were charged an hour over our time because we have no proof that he was there early, and we had to wait for him to clean the car and search for ice.
I would never recommend Bella Limo if they don't make sure the out-going ride is as nice as the return trip ride.
I rented this bus for my sisters bachelorette party and it was the worst money I ever spent! For the $1600 I spent, the TV's were filthy (dust and fingerprints everywhere) and the air conditioner was leaking on our guests ! I was charged an extra $112.50 for running a half hour over our time limit... but the driver took 25 minutes to pick us up from the bar when we called! I dont get how that is our fault when we were waiting for him. (Our driver was very nice though!) Also my friends phone fell behind one of the mini bars, and they told us for 3 days the phone wasnt on the bus, yet come to find out it WAS on the bus and it slipped under the mini bar.. (why was there a whole for it to slide through is still unknown) and then the company had the nerve to charge us another $125 to have the mechanic move the mini bar to get it out! So for one night with this company it cost $1837.50 and we all went home miserable! NEVER AGAIN WILL WE USE THIS COMPANY! Don't be fooled by the nice women in the office like I was, they will tack on additional charges whenever they can!
Absolutely best limo service I have ever had!!!! I asked the driver his name because he was so great and I had to recommend him to all my friends/family!!! Doug Williams is who I will always recommend to be our driver, he made my wedding experience amazing thank you sooooo much Bella limo!!
Bella Limousine service was one of the best experiences I have had dealing with a limo company. They were professional, respectful and courteous. Once I booked an event, I quickly learned that I never had to confirm my reservation because they became so reliable! I would encourage others to use this company to ensure you receive a beautiful, clean limo with great service.
My Wife and I were driven by Bella Limo from Atlantic City to a Show in Philadelphia and back I wanted to give Kudos's first for the GREAT service we had 2 different drivers both were right on time or early VERY courteous, well mannered and well dressed VERY PROFESSIONAL I was Impressed. Jim and Bob were both great.
The Limo's were spacious and elegant, CLEAN and WELL KEPT would be understatements. I will definitely be using there services again and would recommend to anyone who likes things hassle free They took care of everything and it was a pleasurable experience from my first phone to to book it to my drop off .
Thank You Bella Limousine you get my approval A+++
What a great time! The limo was clean and fully stocked. Our driver was fun and friendly. When we asked him to make a couple of stops and to take our picutres throughout the night he didn't hesitate. The ride was very relaxing. Knowing that we didn't have to drive and worry about finding a parking space made it so much better.With one ring of the cell phone he was there when we were ready to end our perfect night.
Used this company on a recent trip to and from North Jersey for a cruise. The service was great! The driver was prompt, courteous and very helpful with all of our luggage. It was a great beginning to a fantastic vacation. On our return, he was there waiting for our call to get us at the designated pickup. Our group of 7 all agreed we would use this company again.
I have goose bumps just thinking about your beautiful BRAND NEW H2 Hummer limo.....There are no words to discribe my neice Destiny's face when your H2 Hummer pulled up to our door to take her to her junior prom! From the time I booked the service til and end of her special evening with your Charming Driver Michael, Destiny and her friends truly had an expereince they will never forget! If I could have changed one thing about that special evening... I would have been in the Hummer Limo with them. Seriously !!! You truly exceded our expectations Thank You, Donna Lee Serenity Day Spa & Salon, Cape May, NJ