In mybook® Home Collection (edit)

Added to your home collection.
Removed from mybook!

We took this business out of your home collection.

General Info
License # Rescue Rooter 765155
Extra Phones

TollFree: (866) 447-1694

Services/Products
Plumbing, Drain Cleaning, Sewer Lines
Brands
Rescue Rooter®
Associations
AAA_SoCal, BBB Member
AKA

Rescue Rooter

Categories
Plumbers, Building Contractors, Building Contractors-Commercial & Industrial, Plumbing Contractors-Commercial & Industrial, Plumbing-Drain & Sewer Cleaning, Sewer Contractors, Water Heater Repair, Water Heaters
Other Information

Services: Plumbing, Drain Cleaning, Sewer Lines

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

phillip24

05/20/2014

Overall

BUYER BEWARE! My aunt used this company because it was the first one she found in the phone book. She had some plumbing services done with this company and in addition, she asked them to replace and install her toilet. She is not familiar with brands, or types of toilets, or what services cost for that matter. She simply told the serviceman she needed a good quality toilet because she runs a home daycare with several children using the one bathroom all day. He installed a Toto drake toilet that (after I researched the internet found out only costs $280-$488 at all other locations), and ARS charged her a total of $906 for the toilet and install!!!! This is outrageous!!!!!!!! Even if they had used the higher end toilet at $488, that means they charged her over $400 to install!!! I had my handyman, who is also a licensed contractor, recently install THREE high-end toilets (which we bought at home depot) in my own home for under $100 for ALL THREE toilets!!!!!!!! If I had been in town when my aunt called ARS, I would have never allowed her to authorize this service! BUYER BEWARE! ARS' prices are outrageous! Do your homework before you authorize them to do any work on your home!!!!!!!!!!!!!!!!!!!!!! I would never recommend this company to anyone. I also have a current BBB dispute in process with this company because when I complained to the Service Manager and requested a partial refund of the service fees, he refused and only agreed to give my aunt $132 back for the cancelled service plan that they made her buy at the time of service! I have yet to receive a check for $132 also! I plan to complain to corporate as well.

Overall
Rescue Rooter

Had a bad plumbing issue after returning home from a long period away. Art came out and within two hours of the initial call had everything fixed. Great service and a great price.

johngirvin

04/19/2012

Overall
I was having a problem with a ...

I was having a problem with a leak. They come out in about an hour and the technician (Rob D) found the problem and gave me a written estimate. I had him repair the problem and he was very knowledgable, very helpful, and very friendly. I would definitely call them again.

marystarkey

11/27/2011

Overall
We contacted Rescue Rooter on ...

We contacted Rescue Rooter on Thanksgiving morning, not expecting to get anything but an answering machine or service since it was a holiday. Instead, we found a friendly, helpful voice on the other end of the phone, who told us someone would come to our home that day. They arrived and diagnosed our plumbing problem using state-of-the-art equipment and expertise. They even sent a supervisor twice to check the work done on our sewer pipe system. From beginning to end, all who we came into contact with from this company were expert and efficient. For 20 years we have had a plumber come out to flush our sewer lines once per year, yet no other company, until we dealt with Rescue Rooter, ever properly diagnosed our problem. And, their work is guaranteed. They were extremely professional, courteous, timely and experienced. HIGHLY recommend this company!

danachristine

09/14/2011

Overall
if you have a plumbing problem...

if you have a plumbing problem of any kind. Contact RR. helpful, resourceful, & professional. I liked the fact they background check all of their employees! I signed up for their annual home inspection so this way I am aware of potential problems before they become a headache and I can budget accordingly.

ChristaA

09/14/2011

Provided by Citysearch - 
Overall
The only plumbing company I will recommend!

I don't normally write a review but the service I recieved from Rescue Rooter was amazing! I only live in San Diego a few months out of the year. I had a tree that broke my water pipes and therefore I wasn't able to get any water. RR came to my home after hours and they were extremly diligent in their investigation. They showed me exactly what the problem was and were able to fix it wtihin a few hours. This was a big job and could have been a distaster. Rescue Rooter really did come to my rescue!