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Experts in Answering Service and Telemarketing

General Info
As a premier provider of telephone answering service and call center solutions, AnswerNet meets your particular needs from the simple to the most complex. AnswerNet customizes call center, answering service, telemarketing and telesales products to meet your business needs on a 24/7 basis. Small businesses, medical and legal professionals and Fortune 100 firms rely on AnswerNet's call centers, as do fundraisers, national causes, local governments and large federal agencies. With 25+ call centers and 1,000 call center seats, AnswerNet scales call center services to meet any need.
Services/Products
Any business process that can be performed by telephone or online can be outsourced to AnswerNet including: * Telephone Answering Service * Order Entry / Order Processing * Online Appointment Scheduling * Appointment Setting * Voice Mail Service * DRTV Support * Customer Service * Help Desk * Telemarketing * Telesales * Market Research * Our call centers also handle: Outbound Lead Follow-up, Lead Qualification, Customer Care and Notifications. * In addition, we can supply specialized call center services including: Credit Card Processing/Electronic Payment, Lottery Management, and Fulfillment. * AnswerNet is a complete multichannel call center services provider, offering customer communications with live agents, IVR, fax, email response and live chat. We can also process mail for you at our call centers. * Visit our website for more information or to download our brochures. * Call us for pricing and to set up services. * TTY for the hearing-impaired
Payment method
mastercard, amex, check, discover, visa
Location
Serving the Philadelphia Area. (888) 266 - 9609
Languages
French, Spanish
Categories
Telephone Answering Service, Telemarketing Services, Voice Mail, Messaging Systems & Services

Reviews

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B K.

09/27/2016

Overall

Ten stars! I have been a customer for more than a year. Their medical reminder calls have been a real life saver. Service has been very reliable. AnswerNet worked with me to build the service I needed. I definitely recommend giving them a try and working with them to customize their services to you needs.

Rebecca L.

01/08/2015

Overall

Great company and great service. They answer my company's calls promptly, and are courteous to my customers. Gotta love that they are US-based too!

Barbara G.

10/22/2014

Overall

Zero stars for AnswerNet answering service. AnswerNet did not provide the service they promised. The call center people were not friendly when clients called, they failed to forward messages, they said there were not openings when there were, they even failed to answer the phone in several instances. The list I have of complaints for AnswerNet's services is long. I would not recommend this company.