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100% Satisfaction

General Info
Terry Smith opened American Plumbing in September 1989 serving the East Baton Rouge and Ascension areas. The owner grew up in the plumbing industry and stayed in the plumbing industry. He was 10 years old the first time he helped his dad on his plumbing service repair truck. We provide prompt, courteous, professional service to all of our customers. All of our technicians are OSHA certified, trained, neat, uniformed and drug free. NO BUTT CRACKS HERE!
Business History
Terry Smith opened American Plumbing in September 1989 serving the East Baton Rouge and Ascension areas. The owner grew up in the plumbing industry and stayed in the plumbing industry. He was 10 years old the first time he helped his dad on his plumbing service repair truck.
Hours
Regular Hours

Services/Products
Commercial Commercial Buildings Commercial Services Disposals Drain Cleaning Faucets Garbage Disposals Industrial Industrial Buildings Industrial Services Leak Detection Leaks Plumbing Plumbing Contractors Repairs Residential Residential Buildings Residential Services Sewer Line Replacement Sump Pumps Water Heaters Water Lines
Brands
Bradford White, Franke, Hangsgrohe, Peerless, Residential, Rheem, Trane, Zoeller
Payment method
amex, discover, master card, visa
Associations
BBB Accredited Business
AKA

American Plumbing

Categories
Plumbers, Building Contractors, Building Contractors-Commercial & Industrial, Sewer Cleaners & Repairers, Sewer Contractors
Other Information

Services: Leak Detection, Bathroom Remodeling, Clear Drain Clogs, Water Heater Repair

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Reviews

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Janice W.

06/13/2018

Overall
Expertise
Professionalism
Promptness

Mike came out and repaired the kitchen sink and he was super clean and nice! I was so so thankful for his help.

Marie T.

05/09/2018

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Professionalism
Promptness

Very good experience, great service, fixed the first time, very personable. I was treated very nice, and would recommend them to anyone. I would definitely be calling them if I ever need a plumber again.

Nadia B.

01/16/2018

Overall

Fast & friendly service! Five stars all the way around. The best. I will recommend you to all of my friends!

Jean R.

11/20/2017

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Expertise
Professionalism
Promptness

Excellent customer service. Cara, who handled our call, was professional and courteous on the phone. When an earlier appointment came up, she contacted us so we could get our gas line installed earlier. Mike and Tristan were professional and courteous and knew what they were doing. They did and excellent job running a gas line for installing a gas stove. They provided excellent customer service! Job well done and keep up the good work! We highly recommend them and will definitely contact them when we need their services.

Monique J.

10/09/2017

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Expertise
Professionalism
Promptness

Our water heater stopped producing hot water. In this day and time we are not used to not having hot water. I called American Plumbing. Mr. Smith recognized that I was panicked and stressed! He assured me that he could send someone out as quickly as possible. Mike arrived with a smile and politely introduced himself. I felt very comfortable having him in our home!

He was aware of the nature of my plumbing issue when he arrived. Upon thorough examination he was able to diagnosis my problem. My water heater needed to be replaced! He quoted a reasonable price in which I agreed and he placed my water heater that day!!!

He removed my old one and all scrap materials. He cleaned the entire area where he worked and everything was immaculate! I now have a “BRAND NEW WATER HEATER” and HOT WATER once again!

Thank you American Plumbing and Mike for all of your hard work!!!

Rhonda M.

10/07/2017

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Expertise
Professionalism
Promptness

These guys are the absolute best. I have been using American Plumbing since it opened nearly twenty-years ago. Mr. Smith, has always been professional and has always quoted a price before the work is began. Any proposals for large jobs have been thorough and well thought out and always given fair market value. This industry is often slighted based on the reputation of fly by night contractors which damage the community and the industry. However, American Plumbing has been around for nearly twenty years and I would not use anyone else. I just wanted to say thinks for always taking care of our plumbing needs. Thanks American Plumbing and Terry Smith.

Charles M.

10/06/2017

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Expertise
Professionalism
Promptness

These guys are the best. Anytime I need them, they have been right there to lend a hand. This company is ran with integrity and stands behind their work. I highly recommend American Plumbing to all those in our community and surrounding communities. Thanks!!!!

Dean S.

12/13/2016

Overall

Called American Plumbing because, I had another so called plumber install a reverse osmosis water filter under my kitchen sink. After paying $1,000 without success of getting any water pressure through the filter I decided it was time to call somebody else. I called American Plumbing and Terry assured me tat as long as i had the manual along with the technical support number they could figure it out. Well, Terry sent a crew out immediately. They checked out the situation and the plumber called technical support and found the reason for my problem.

Ann E.

11/03/2016

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Expertise
Professionalism
Promptness

American plumbing gave me solutions to my problems, to resolve my problem

and they are now the only plumbing company for me with their outstanding customer

service! always professional and take care of their clients.

Jason T.

07/18/2016

Overall

Terry came out and performed a video inspection and pointed out a bad spot in my line but told me I could probably wait on making a repair in my slab. He recommended I replace the trap behind my washing machine but was not trying to hard sell me. He took time with me and made me feel very comfortable. I now recommend American Plumbing to everybody. Thanks!!!

John P.

05/19/2016

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Professionalism
Promptness

I am so happy that I called American Plumbing. I called them on a Saturday to schedule my appointment for the following Monday. Terry called me early Monday morning to get my information and within a couple of hours the plumber was at my doorstep. The plumber was neat, pleasant and very professional I would and do recommend American Plumbing to everybody.

Mayme P.

01/27/2016

Overall

Mike from American Plumbing was able to help us fix a faulty valve on our hot water heater. He was quick, knowledgeable and extremely nice. If we have another plumbing or water heater issue, We will be sure to call American Plumbing.

Charles W.

01/20/2016

Overall

American Plumbing went above and beyond to take care of us and we appreciated. Thanks American Plumbing.

Houston F.

12/22/2015

Overall

Their plumbers are qualified,safe, neat and always answer all of our questions. If I have any concerns I can always count on Terry to answer any concerns that I may have. If we were not satisfied with American Plumbing we would not have an over 10 year business relationship with them.

Susan M.

12/15/2015

Overall

American plumbing gave me solutions to my problem, options to resolve my problem and they are now the only plumbing company for me.

Carmel H.

07/21/2015

Overall

These guys saved us and we have never used anybody since. We recommend all of our friends to American Plumbing. They are not the cheapest, but to us they are the best.

Ronald B.

06/01/2015

Overall

We were so impressed with American Plumbing. We had a leak in the yard of our brand need home that we just purchased. Nobody could explain the origin of the water leak. We had the builder check it out, the builders plumber check it our, etc.. Nobody could figure it out. American Plumbing found there was a weep hole in the side of the treatment plant and it was draining into an abandoned telephone conduit. Who would have thought? Not only did American Plumbing solve the water leak mystery but, the sewer odor is gone too. Thanks American Plumbing for everything!

Laura B.

05/11/2015

Overall

For a long time we are going to continue our ongoing relationship with them. Thanks Terry and American Plumbing for everything.

Fred B.

05/20/2014

Overall

They did a real good job. I had them do some more advanced stuff then I can do and I was really impressed. I’ll call them again, for sure!

Kim M.

02/04/2014

Overall

Todd was here Friday evening to unclog my kitchen sink. I needed a new disposal and he was back yesterday to install. He completely rectified the problem!