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I was very disappointed after this business had taken my backflow preventer and led me for two weeks that it was locked up in a safe. After several demanding phone calls and promises to bring part out to my house the next day. I finally received phone call that they had thrown my part away. This is unacceptable!!! After I find out who the DBA is for this company I intend to resolve this matter in small claims court. Stay away from this company.
It was a big mistake to call Alamo irrigation. Our sprinkler system was flooding the street in our new home. Right away they told me we needed a new rain sensor which in retrospect we probably didn't. need. They came back for a second visit and had no recollection of what they had told me they needed to do to fix it. They came up with a second plan and guaranteed it was fixed and set it on automatic ( they actually charged us just to set it)We told him we were going out of town and may be should just turn it off til we got back. He said no that it would be fine. We went out of town and while we were gone it flooded the street and we weren't there to turn it off. Then we set up another appointment and Dwayne never showed up. When I called he saiid he had been in a "car accident " and would call back. He never called back. $600 dollars later and our sprinkler is unusable because it floods the street. DO NOT TRUST THEM!! Minus 600 stars for them!
Very pleased with this company! After an initial misunderstanding on the requested work to be done, Dwayne proved to be a man of very high integrity, and made sure the job was done to our satisfaction in a very timely manner! Will definitely recommend them to anyone!