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General Info
Advantage Auto Glass, LLC., is a family owned and operated business that began service in Southern California and now serves the Phoenix AZ valley. Our staff and technicians are professionally trained and fully certified to ensure quality professional work. Currently, we offer same-day mobile service to your home or office anywhere in the Phoenix valley and surrounding regions. We will work with your insurance company and even fill out your paperwork for you. Advantage Auto Glass, LLC is approved by all insurance companies, ensuring quality work and excellent customer service. We are committed to offering you the best quality service on all your auto glass replacement needs. All of our work is backed by a lifetime written guarantee to ensure the professional quality of our work.
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Categories
Glass-Auto, Plate, Window, Etc, Windshield Repair, Glass-Wholesale & Manufacturers

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davidkopanski

06/11/2010

Overall
Get someone else!!!

I live in South Carolina. I was approached by a sales person at my home who talked about a free replacement to my car's windshield. He looked at it and confirmed that it fell into the replacement catagory. He looked professional enough so I set up a contract to have someone come on 05/22/2010 to replace the windshield. That was when the nightmare started. The technician was supposed to come in the morning, but after a couple of calls to say that they were running late, the replacement was actually finished after 6:00 PM. The tool that was used by the technician left scuff marks on the inside of the door post and he left fingerprints on the headliner. It rained pretty hard that week and I found that the passenger's side headliner and rug was soaked. I tried to contact the Horry County office several times and just got an answering service. Later a person from Mesa, AR called, appologized and set up another appointment which was missed, without phone calls, a couple of times. Finally the tech arrived, peeled off the door post facia and squirted more adhesive to fix the leak. He said that he would be back the next day to water pressure test the job and clean the carpet. He never arrived and didn't call. I contacted the AZ office again who told me that he would be back on the following Monday. Once again, he didn't show and no phone call. Yesterday it rained again, and the floor is once again flooded. Do yourself a favor. DO NOT let Advantage Auto Glass Llc touch your car.

David Kopanski

kopanskid@bellsouth.net

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