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Business Description

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Hours

Regular Hours

Brands
3A, 3M, AutoCraft, Bosch, Castrol, Havoline, Lucas Oil, Mobil 1, Monroe, Pennzoil, Trico, Valvoline, Wagner
Payment method
jcb, paypal
Location
The New Crossroads Mall
AKA

Advanced Auto Parts

Advance Auto Parts Distr Ctr

Advance Auto Parts Corp.

Advance Auto Parts- Rebate

Categories
Automobile Parts & Supplies, Automobile Accessories, Automobile Parts, Supplies & Accessories-Wholesale & Manufacturers, Warehouses-Merchandise, Auto Body Parts, Battery Storage

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Reviews

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Robert B.
Edited: 02/09/2017
Overall
Mini truck accessories and par...

Mini truck accessories and parts are often hard to find, depending on your particular requirements and needs. Most local mini truck parts shops don’t stock, or can order essential parts for those popular Japanese mini trucks.
http://mini-truck-parts.com

Albert S.

02/17/2016

Overall

The level of incompetence within the Advance Auto Parts organization is unfathomable. First, they don’t even inspect the parts to ensure they aren’t defective before they ship them to customers. Then when the customer receives the defective part there is an expectation that the customer is to pay for return shipping. After explaining that such an expectation is not only unreasonable but blatantly dishonest they finally concede to sent a prepaid return label. They send you a return label with a corrupted file that can’t be printed attributing the problem to a computer issue with the customer. When they finally realize that the prepaid return label is actually a corrupted file then they agree to have a UPS truck pick up the return. I will stop here because the incompetence continues on to infinitum. If you have nothing but time to deal with these dullards be my guest but I will no longer be doing business with these incompetence idiots.

simplyhers2012

11/17/2013

Overall

Bought brakes for the pickup.... brakes and rotors for the car. They gave us the wrong rotors and truck brakes. Then didnt have the right ones. Called VIP. They had em AND they were cheaper. Dont think we'll waste our time going there again.

mr.azdave

09/26/2012

Overall
if you have had a bad experien...

if you have had a bad experience with advanced in Clarksville Tennessee come to my store at 1250 ft. Campbell blvd. we know our parts, prices and our vehicles, but keep in mind the parts we sell you are only as accurate as the information we are given, vehicle year, make, and model, and engine, also keep in mind if you have a vehicle and your not sure if its a mid year ( meaning made at the end of the second quarter of the year) your engine and parts may vary, so if your not sure don't be afraid to ask at my store we will do our best to help you out and keep our customers satisfied!!! we also do free battery testing, installation, free check engine diagnostics on 96 and newer vehicles (OBD2)

we will change you light bulbs and top off your fluids if you purchase them, and i apologies on behalf of workers at other stores and just bad experiences you have had.

lady3747

01/15/2010

Overall
started out very bad but got better

went to halls tennessee location. the negative was two salesmen (one that looked to be in 40's brown hair and one in early 30's with light brwn hair) stood talking and didnt acknowledge i was waiting. a salesman who was already waiting on someone told me he would be with me in a minute. the other two salesmen stopped talking and just when i thought they would help me one went outside and the other pulled out his phone like to check text then went to back. the other salesman finsihed with the man in about 3-4 min and helped me. by this time i was a little aggravated but this salesman (his name on shirt said rob/robert/robbie?) had me laughing and he called me honey which normally i wouldnt have noticed but it was nice considering my encounter with the other two jerks. all i end up needing was a battery which he also talked me into getting the best one with the good warranty. i would have given advance 1 star based on my initial experience but it ended in such a positive manner that your salesman rob/robert/robbie? deserves 5 star if only ALL of your salesmen could be 5 star.

jctech26

12/30/2009

Overall
this place sucks almost no employees

really bad service . lot of people in store but not customer service !!!

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