Ability Towing LLC
Towed our car from a parking lot when it had a pass visible. When I called to speak to them they told me it was because the pass was filled out in pencil and not pen. No signs in the lot state that the pass must be written in ink. The manager was very rude when I asked him questions and refused to give me his name or the name of the owner. Don’t use them for any services their customer service is horrible
Worst customer service ever!!! I hope I don't ever have to deal with rude, unprofessional and disrespectful people in my life ever again. They were 30 mins late to open and they told me I was overreacting and he said he was not going to apologize for it because it's human to be late sometimes. The man was being so rude, I didn't understand why he was mad, i was the one that had every reason to be mad. Like they watched me park there and watched me leave then towed my car. He should've at least given me a warning. Shows how greedy and trashy they are. I've never dealt with such unprofessionalism in my entire life. I hope I never have to deal with them ever again.