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Business Description
Ability Answering Service provides 24 hour-a-day telephone answering services on a nationwide basis.  Ability provides low cost, professional answering that is tailored to meet your needs.  Our staff strives for friendly, efficient, and effective answering with the fewest rings possible.  In addition to specializing in medical, property management and employee call-out services, we welcome vacation and temporary clients as well, taking your overflow during the business day.  The majority of our staff is bi-lingual.  Messages can be dispatched by fax, e-mail, text or directly connected to the caller, as well as recording them and providing real-time access to on-call scheduling.
Hours
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Services/Products
  • Telephone Answering

Once your telephone lines are transferred (usually by call forwarding), our friendly staff answers your calls in a professional manner.  Each message is processed according to your exact specifications with customized instructions to meet all of your office needs.

 

  • Dispatch Service

Similar to how telephone answering works, but all calls are either emailed or texted directly to you instantaneously.  Dispatch Service pricing is usually 20-30% less than standard telephone answering rates.

 

  • First Ring/No Hold

We try to process all of our customer calls as expeditiously as possible. We plan our staffing to avoid hold times since these are vital benchmarks for our service.  If required, we can partition the level of service where your line is answered on the first ring and your callers never experience being placed on hold.

 

Location
Nationwide service
Languages
English, Spanish
Categories
Voice Mail, Messaging Systems & Services, Telephone Answering Service

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Reviews

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Luann K.

01/16/2015

Overall
Job search

I know this isn't an employment opportunity but I would SO love a job like this ! How do I go about getting hired answering calls? Are you hiring ? My name is Luann and my number is (901)831-1994. Please let me know "yay or nay" about any future jobs you may have coming up!!

Thanks for your time !!

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