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kendra12

05/26/2012

Overall
Ghetto

Never get a taxi here....u will expirence cursing in the background....unprofessional convo...an rudeness

aiken38

05/02/2011

Overall
The cab was to be at the house...

The cab was to be at the house at 3:45. We got a call 15 minutes early saying the driver was running 10 minutes late. Ok no big deal until we got a call 5 minutes later saying it would another 10 minutes. Still salvageable. Now going on 30 minutes late with no call we drove ourselves. On the way we saw the driver was pulled over by a cop and they never called to update us on the status. It would have been another 15-20 minutes before the cab got to our house making the grand total 45 minutes late. Sorry but airplanes done wait for you.

christinaprat

02/05/2011

Overall
Absolutely Horrid!

i called for a cab early in the morning because i had to go to a meeting downtown in the morning. i waited 2 hours for a cab, and when i called to find out why, i had to call back several times before they even answered the phone! when they did finally answer the phone, the man was extremely rude and had the nerve to say it was MY FAULT the ordered cab never arrived because i live in Illionis! Never again will i use this company and i dont recommend anyone do either!

dukehodge_02

01/07/2010

Overall
HORRIBLE CUSTOMER SERVICE

I have tried them several times thinking that "hey maybe the dispatcher is having a bad day" but it was more like a bad year. they are unprofessional, rude, and I can honestly say I have cancelled there services just as much as i have called them. It sucks to have to really on such a crappy service which is why i would prefer Bi-state transit over these guys any day

ajohson

12/02/2009

Overall
Hospitality

Called for rate/fare for riding the taxi. Gentleman was very unfriendly. Gentleman also hung up phone before I was finish talking.

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