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A D Towing & Recovery

(5 Reviews)

(915) 856-9200

OPEN NOW
Today: Open 24 Hours
35
YEARS
IN BUSINESS
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General Info
AD Wrecker opened the doors for the very first time and has been part of the El Paso landscape since 1983 – we have grown from a small local provider to establishing our company as one of the most advanced providers in business today. We are more than just a towing company – we also offer mobile repairs and emergency recovery services in addition to truck repair services. Our business was built behind the value in offering important services while employing a high level of customer service into each customer interaction. We are the local preference for your vehicle recovery and mobile mechanical needs. We offer competitive pricing and 24-hour service. This means when you have a Towing or Recovery need, even at 2:00 A.M. – we will answer the call. AD Wrecker is a local partner to the El Paso law enforcement community and we also work with many well-known and established corporations and auto dealers in addition to motor clubs and the general public. We stake our reputation on the belief that customer satisfaction is what leads to earning your business each time. We offer broad capabilities designed to meet the needs of out extensive client base. The Southwest continues to expand and as our population grows so does the need for reliable towing and recovery services. AD Wrecker is equipped with a large professional fleet that offers quick response times and our staff is friendly and knowledgeable. As the premiere company for standard and emergency transport and heavy duty towing in El Paso – we have the right vehicle for the job. Our advanced equipment is built to handle any Towing and Recovery situation which could potentially arise. We are family owned and fully equipped to handle almost any size job – nothing is too big or too small and we invite you to keep AD Wrecker on your speed dial the next time you find yourself in need of a tow, rescue, or recovery.
Hours

Regular Hours

Extra Phones

Fax Number: (915) 856-9201

Services/Products
SPECIALIZED TRANSPORT Sometimes the simplest things are the hardest to find. So we created a new line for everyday life, All Year Round he simplest things are the hardest to find. So we created a new line for everyday life, All Year Round. MEDIUM & HEAVY DUTY Our heavy duty vehicles are equipped to haul some of the largest vehicles like school buses, construction equipment and emergency vehicles such as fire engines and other recovery vehicles. LIGHT DUTY For those unexpected moments where you have a flat tire, ran out of gas or simply locked your keys in the car and are unable to get back in – you’ll be glad to know that you can rely on AD Wrecker to get you fixed up in no time.
Payment method
visa, discover, mastercard, all major credit cards, debit
Amenities
COMPETENT & RELIABLE SERVICE We are the experts you can trust. We are equipped to handle most jobs of any weight, size, or level of complexity. THE RIGHT TEAM – THE RIGHT RESULTS Having the right equipment for each job is only good if you have the right people who know how to use it. ROADSIDE ASSISTANCE We work with exactly these types of coverage protection plans to help you get back on the road faster.
Languages
English, Spanish
Categories
Towing, Truck Wrecking, Automobile Salvage

COUPONS & DEALS

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Reviews

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vanessa.peay

04/24/2013

Overall

Worst service ever received. My car was in their yard and because the staff members swap swifts I was given a lot of misleading information. This service charges a ridiculous amount of fees, a fee for paperwork processing, fee for the tow truck to leave the office, then another fee to have the tow truck bring the car to my house. Public please beware, never use this service.



I dropped off the paperwork to have said car dropped off at my house. They said within half an hour the man would be taking it. I WAITED 5 hours for my car to get dropped off. Then the man didn't even place the car off to the right.

tgreenfsu

09/05/2012

Overall
They lie.... After being told...

They lie.... After being told they would be there in an hour I called 1 /12 hours later and they said they were still working on it and would be there. 2 1/12 hours I called and found out that they KNEW they were way behind. When I said give me the real scoop I found out I was still behind other people and based on their pick up and drops off locations just travel time for them was at least 1 1/2 hours so I would have had to wait at least that much more time. I called another company that was there in 30 minutes. If you CANNOT provide service to someone, TELL them, do not make them wait 4 hours until midnight just so you can have business.

Jana V.

02/06/2012

Overall
We called our roadside assista...

We called our roadside assistance service when my husband's car broke down and they assigned A D Towing to pick us up. We spoke with the tow truck driver and gave him directions to pick up our car on Fort Bliss. We called an hour later to see why he had not arrived and he informed us that we needed to call roadside assistance back because he was NOT coming. He decided to take another call instead. He just left us beside the road and didn't care!! We had to wait another hour for a new wrecker company to come. MILITARY BEWARE!! Don't use this company!!

catexas

11/29/2011

Overall
Great customer service

Went through my car's roadside assistance and they responded at the exact time they said they would, they towed my vehicle to the dealership and gave me a lift. Very professional and courteous. Not what you would expect from towside service but there you have it, some businesses still value their customers!

gldowdy71

07/23/2009

Overall
I am SO thakful OnStar called ...

I am SO thakful OnStar called AD Towing and Recovery for me th day my transmission went out! I was told they would be to me within an hour; wll, it only took 25 minutes!!! Within 5 minutes, the driver had my large SUV hooked up and we were on our way to the dealership! I was allowed to ride with the tow truck. The driver was very pleasant, talkative, anad professional! Having car trouble is awful; however, AD Towing helped make my day much smoother by being so fast and efficient. Thank you!!!

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