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A & L Boarding Kennel

(12 Reviews)

(915) 855-0044

CLOSED NOW
Today: 8:00 am - 5:00 pm
Tomorrow: 8:00 am - 5:00 pm
40
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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**_We Give Tender Loving Care_**

General Info
When you have to go away, whether it’s on vacation or for a business trip, you want to know that your beloved pets are in good hands. For the best boarding services for cats, dogs, birds and your other animal companions, El Paso’s best is A & L Boarding Kennels. We give your animals the tender, loving care they need and deserve while you’re away, and make every effort to make them feel comfortable and cared for while their favorite people are away. So when you’re looking for a place to board your animals, don’t give it another thought. Call the caring professionals at A & L Boarding Kennels
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Services/Products
We provide- Pet Sitting, Pet Services, Pet Specialty Service hands-on attention For: **Dogs Cats Birds Rabbits Miscellaneous (Contact Us to Find Out What Other Animals We Can House** Also Provide Kennels
Payment method
all major credit cards, check
Location
12955 Montana Avenue El Paso, TX 79938 **Serving El Paso & Surrounding Area's**
Amenities
Kennals
Categories
Pet Boarding & Kennels, Pet Stores, Kennels, Pet Specialty Services, Pet Sitting & Exercising Services, Pet Services

COUPONS & DEALS

No coupons available

Reviews

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Linda A.

10/11/2016

Overall
Expertise
Professionalism

If you want your dog back alive, go somewhere else. The way they have handled fur babies is unreal and inhumane.

Angela T.

10/10/2016

Overall
Professionalism

Worst experience of my life. They lost our chihuahua and he got ran over. They don't care. They didn't even help look for them

Karin B.

06/10/2014

Overall

AWFUL! DO NOT TAKE YOUR DOGS HERE!!!



If I could rate it a 0, I would. My husband picked up our dogs after they stayed the weekend, and they were covered in urine. The manager, Ruth, didn't even want to acknowledge that it could be from unclean kennels. I have boarded dogs over many years, and never had an experience like this. My first experience with them, I got the dog backs fine, but when I asked where my dogs harness was... they claimed I didn't bring it. They finally found it in his dog food bag (clearly they didn't walk him, if his harness wasn't on him; he's a 116 pound dog). The woman didn't apologize even, for being wrong. I overlooked this because the dogs appeared unharmed, but now I can't even imagine bringing them back. They should have at least bathed the dogs before sending them home. DO NOT take your dogs here unless you want them poorly taken care of.

hayley3405

01/04/2012

Provided by Citysearch - 
Overall
Horrible Experience

Horrible experience. We kenneled our two dogs there for 4 days over Thanksgiving break. When we picked them back up they reeked of urine, as did their beds that I had also brought along. We're pretty sure they were made to lay in their own filth during their stay. Our girl dog also came back with a broken tail, as if it were smashed in the gate at some point. She was very depressed for several days after we picked her back up. Horrible customer service, very rude. We were made to feel as if we were an inconvenience, not paying customers. It was pretty cheap, but we got what we paid for. We will never be taking them back again.

skyiditto

11/16/2011

Provided by Citysearch - 
Overall
don't go this place, if you care about your pet!!!

I picked this place because it opened on sunday and cheap. So I dropped my dog here for a week on Oct. 2011. After a week later i went back to pick up my dog, i saw her eye was so red and huge. I asked the old lady when my dog had that problem.. she didn't know anything. My dog's eye was soooooooo bad. She couldn't open her eye.. and kept scratching.. she didn't have any health problem before (we put her other kennels other states) We spent hundreds for her.

I'm still angry about this place and the old lady. So i made I.D here and post this story.

I can't play with my luck in this kennel... if your pet wasn't sick after staying here... you're soooooooooooooooooooooo lucky! that's what i think!

Please if you care about your pet and money, think this place again and again!

HCEJR

08/28/2011

Provided by Citysearch - 
Overall
Pet Neglect and Kennel Maintenance

I have taken my Maltese to A&L Boarding Kennels and as you and I know that Maltese dogs are small and they kept my dog for a couple of days, as you and I know that Maltese's are indoor pets, well I am very particular about my Maltese as to fleas and ticks, well to make a long story short when I went to pickup my Maltese from A & L everything looked fine until I got home and my Maltese was loaded with fairly large ticks!!! The ones that you would find on full size dogs!!! Since then I have not taken my Maltese back to A & L and my suggestion should you ever decide to consider taking your pet to this place please by all means think twice!!! The business office is not clean and smells. The outer grounds of the facility from what I saw were large and the surroundings within the area were not secured, also the kennels are not protected from external environments. The employees were not professional and did not present themselves accordingly and in a pleasant manor.

Surrender2God

08/01/2011

Provided by Citysearch - 
Overall
Employee at A & L Boarding Kennel

I have worked at A & L boarding kennel I can honestly say that we do are very best to take care of the animals like if they were are own. The runs are cleaned on a daily bases. The blankets are washed daily. If a Dog comes in with it's own bed with do everything we can to keep it clean. Unforturily not all dogs are clean, we do everything humanily possible to keep it clean. As for not taking in pitbulls I was one of the employees that got bit by one. The owner swore to me that his pit was a sweetheart and it wouldn't hurt a fly. I explained to him that when we clean we use a broom and squeege he said it would be fine. The follwing morning I had my bucket boom and walked in to the run and got attacked.

ALDAWG

07/22/2011

Provided by Citysearch - 
Overall
A&L Kennels is Wonderful!

A&L Kennels is a wonderful place to board if you are not a snob about the home away from home for your dogs. They are reasonable and provide a reasonable solution for your pets when you need to get away.

They take good care of your pets. They are friendly. It is a safe environment and a great solution.

They have clean pens with ample space to have your dog hang out inside or out. Each kennel we have used for our two dogs have had a cool environment inside with an outdoor area directly attached for them to individual walk out safely.

I mean it can me loud and the dogs get excited due to the number of kennels but neither of my dogs have had come home and act stressed out. Then again, my dogs are calm natured in the first place.

I have used A&L Kennels these past 2 years and feel it is probably the best place for my pets when I have to get away. I would recommend A&L to anyone who needs a place to board their dogs...as long as the dog is not one that gets stressed out easily nor needs constant pampering and attention. If that is the case, it is not advised to board your dog any way.

JEngel1

06/13/2011

Provided by Citysearch - 
Overall
Discrimination

A&L ""Kennels"" discriminates againsts American Pitbull Terriers, and APBT mixes. Any experienced dog owner (or any educated person, really) would understand that it IS NOT THE BREED, but the way an animal is reared that makes them agressive. There are agressive dogs such as my friends Golden Retriever. Golden Retrievers are well respected and known to be a favorite among dog breeds. But this guy is a an exception. He is extremely agressive against anyone but his owners. This is uncommon in this breed, but common to any dog that has been abused, mistreated, or was once feral. That being said, any establisment that claims to be a kennel but has breed restrictions is one that is likely unqualified of taking quality care of any type of breed. If you truly care about your animals, take them to a real kennel that does not discrimiate. And yes, I do understand that this restriction may be due to insurance liabilities. If that is the case with A&L, maybe they should look into an insurance company that is not ignorant. Thanks for reading!

dakinegirl

08/14/2010

Provided by Citysearch - 
Overall
I love having a trusted home away from home for my animals!

I have used A and L Boarding Kennel many times and was very happy. I have piece of mind every time I have to leave a part of my family member home while I have to travel.

The kennel is clean and organized and the animals are well taken care of.

The prices are very reasonable.

I totally recommend this kennel!!

Vince121

10/06/2009

Provided by Citysearch - 
Overall
Do not take your pet here

While picking up my dog, I witnessed the staff taking two dogs to the vet. One dog was unsecured in the cab with the vehicle driver/staff member. The second dog (visibly sick due to swollen eye and sluggish nature) was tied by his collar to the corner of the bed of the truck. As the driver began to leave, the dog jumped out and was dangling by his neck for a bit as they struggled to get him off the leash. Luckily the dog was not injured because they noticed it immediately, but the driver was about to drive down Montana avenue with the dog like that. It could have jumped out and died. Terrible!

This company should only transport pets in kennels for the safety of both the staff and YOUR pet! I'll never take my dog back here.

angel1975

06/22/2008

Overall
Great Service

These ladies do a tremendous job. They take pride in taking really great care of our pets. I have never had any problems with them plus once again they are devoted to taking special care of all the pets they watch and they are very inexpensive as well. I would recommend them to anyone who loves their pets as much as I do.

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