Roto-Rooter Plumbing & Drain Service
TollFree: (877) 729-7686
Roto-Rooter Sugar Digestant
Roto-Rooter Pipe ShieldRoto-Rooter Root Destroyer
Emergency Service: Yes
Services: Excavators, Plumbing, Basement WaterProofing, Wells, Sewer Cleaning, Drain Pipe, Water Heaters, Drain Cleaning, Septic Tank
I had exceptional service with Roto-Rooter today. Raymond came gave me all of my options with prices and I decided to install two new toilets. He was professional and very courteous. He worked quickly and cleaned up everything afterwards. He showed me everything I needed to know. I was very pleased with Raymond's work. If I ever need any more plumbing, I will definitely as for him!
The service was first-class. When I called for service, the customer service department immediately sent a technician to my home. His professionalism and expertise were exceptional. I will definitely call again for any plumbing problems. Thank you again for the great service!
My downstairs got flooded because the motor on my sump pump blew out.
Roto-Rooter did an excellent job in cleaning up the water and drying out the wet carpet..
Larry employee # 2553 and Daniel 0651, came by yesterday to remove all of the fans and other devices, both Larry and Daniel worked hard to put the carpet back on the floor. They put the furniture back to their original places..
Both were very polite and it was a pleasure to work with both Larry and Daniel.
Denzil Richards technician 595 did an excellent job on multiple plumbing problems in my home. This wonderful person was very kind to me. He worked 2 days on my home. This is the 2nd time he has come to my home. He worked and cleaned up after he was finished. I highly recommend this technician.
Similar experience as last rating. Called 5/7 am and told would be out from 10-2. Would call prior, since I couldn't answer right away, was cancelled. Had to call twice more, still no service--even though I have a water leak. Will use another service since this one seems to be too busy.
I scheduled appt with rotorooter in the a.m. on 5/7. They called me and I missed the call several times to advise me the time to arrive. I noticed the # on my caller ID and I called back to confirm service time. They could not find my phone # in their caller log...I had to tell them that I was not at home now, and that the phone # was my cell # and not the home phone # I called from. But when Lal Rovoco #1253 arrived, he did a very nice job; he was prompt, and no leaks! He was very professional--1. Had a fire extinguisher in case of fire (soldering);2. He put a mat on the floor; did some soldering in his van to prevent problems in the house. 3. Cleaned up after he was done.
we hired them to clean kitchen drain. They performed a good job but we still had an issue. They sent John#1275 to work on it. He was very professional and took care of the issue by clean it from basement. It was included in their warranty and not charged a penny
Sui (#5368) arrived earlier than expected and gave me a quote before starting to work on our clogged toilet. I felt that it was a little expensive but had a $40 off coupon from their website. He fixed the toilet fast and was polite. He gave me a "Write a review...Get a refund" card which I think that's a pretty good idea.
The technician was not able to call me, so the owner did to let me know when the technician would be arriving, so that was nice. Once the technician did arrive he did not provide an estimate before the work, and ruined the auger that we had bought ourselves to try to fix the problem. So that was disappointing as well. The problem was fixed, but we are now out our own auger.
They were literally awesome. I've had a problem of getting low water pressure for so long time. Had called water company multiple times and other plumbing companies. Yet no one was able to figure out the reason. Finally the technician from Roto Rooter found out the problem and fixed it!!!!!! When he first showed up at my house I even challenged him that it would not be easy to find out. But this gentleman, whose name is Paul, said with big smile on his face, "We'll figure out." After the work, they put the lawn back as close as possible. I got nothing but to say "Great job!" You are very knowledgeable and competent. Roto Rooter must be proud of having these wonderful employees. Thank you!!!
I am a retired / disabled plumber so calling a plumber to have work done was hard for me, I called to have a faucet installed . I called at 9;am and they said someone would be there in 30 minutes'' WOW '' in came Charley Rogers and seasoned plumber with a great personality and knowledge to resolve my plumbing issue. He waisted no time getting to work and even made small talk while STILL working, cleaned up when he was done and everything went perfect. He did a great job and I will use Roto Rooter again if needed .....as long as they send out Charley Rogers
Called and talked to Doug on Sat at 5pm and explained we had a water pipe to burst in a wall causing damage. David Perry showed up within the hour and was able to fix the leak quickly. He was very professional and courteous. We will definitely use Roto-Rooter of Staunton in the future. Thanks Doug and David! 3/24/2018
I appreciated the professionalism of the company coming out in a timely manner to help scope my pipes to see if work needed to be done in the future. Seth (Tech #49) was very friendly and helpful answering all my questions even including a USB with a video of the camera scope for any future needs. I was impressed by the improvement in technology since the last time I had this done years ago. Thank you!
I scheduled an estimate and job was completed the same day. The estimate was supposed to be between 10 and 12 but because of the rain in the area workers were behind, I was informed by phone call every step of the way. Worker arrived and introduced himself to me and the animals and then promptly assessed the situation and provided me with a fair estimate. He completed his job timely and maintained his professionalism the entire time. I would recommend and use this company again. I did like how he was upfront about any discounts and coupons that were available to me. He saved me almost $200. Luciano #1854