Local Dumpster Rental
|Mon - Sat:|
LDR Site Services
Missed recycling day and 3 subsequent reschedules. By the 4th day we called to inquire as to what the issue was; we were informed that the crew responsible for our pickup advised they picked it up on 04/19. They lied because I work from home and never saw the truck come pass the house. We are now into the latter part of the 2nd week and the issue is still unresolved. We have been "escalated" 5 times now... today is 04/27 and no member of management is willing to take 5 minutes and discuss the issue. I waited on hold for 29 minutes in efforts to speak with the boss of the supervisors to no avail. Horrible service - no accountability - failed customer service. If we could report a zero, we would. Would not recommend this company for services to anyone.
This "business" is disturbingly shabby. I contracted with them for a ten yard roll off Dumpster, and a wooden cart was delivered to my driveway. When I complained that it was unusable, the local company retrieved their cart, unused, and credited my card. About two weeks later, LDR rebilled my card despite the fact that I never received any services whatsoever from them or their local partner. Beware - they will promise you anything to get your information, and then you're at their mercy. They are relentless in their billing practices. Unfortunately, they have no interest in providing good - or any - value to the customer.