Discount Plumbing and Rooter Co.
Phone: (650) 871-0871
Phone: (650) 364-6334
On Friday, 5/2/09, we called this company for a sewer back-up at our home. Their "Field Supervisor" responded, and before he began any work, he discussed the costs of replacing the sewer line from our home to the street clean out. When he did attempt to remove the blockage, he said he needed assistance and then waited for that person to arrive. He charged us the "senior" rate of $325, and assured us that we would be o.k., but he felt in the future, we would need to replace the line. The day after he responded, the water in our shower was not draining. Two days after his call, the toilets backed up again. My husband called him on Sunday, and his response was "we don't guarantee our work, so if I have to come out again, there will be additional charges". Needless to say, we then had to call a more reputable company, Roto Rooter, who came out and cleared the blockage. I would not recommend Discount Plumbing and Rooter Company to my worst enemy!