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Additional Specialties: Crown & Bridges, Dentures
I am upper 40's who never took care of my mouth had a partial for 4 years now and recently had some pain and needed one more tooth pulled , problem was that this tooth held the lower in place and with it going the partial had basically become unwearable. Sadly only options was removal of what was left and go with a full upper and lower denture. Had the tooth pulled due to pain and had for sit down with Heather and Dr Victoria going over options for what we could do. they had four different options of dentures and explained to me that it would be six months before the implants could be installed to hold dentures in place . bargain hunters need to apply and really who would when it comes to your pain and comfort I went with the best set of dentures and looking at at least 4 implants . give or talk over 10 grand and comes with solid warranty and all the visits i need. Last Tuesday was the big day after three visits to set everything up. Dr V and her staff were amazing many shots and i left with a new beginning have been back twice already for touch ups and follow up adjustments . planning on going back once a week for the next five weeks as we prepare for the final step when my jaw bone is ready for implant , i give Dr V , her daughter Olga ,Office Mgr Heather and Customer service rep Megan who have always answered my questions with a smile. a top star rating BOTTOM LINE YOU GET WHAT YOU PAY FOR
Have to say my first impression means it all and I knew what i was walking into. Did my Homework out here in this part of town, I was sold on Dr V and Aspen warrant don't care about other people's complaints I know what i bought and i Know what I expect but the low price is rectally that low price Top of the line is different , plus paid by AMEX so have there backup too . But i have had no issues other than the pain but I knew that was coming and been there
this place has top lab gut for over 10 years right there working on my mouth along with Doc, again you get what u pay for and always by buy the best and always with warranties
Keep having bad experiences with them. Even though the people are nice during the time of your appointment, they put other serious matters on hold sometimes. And sometimes don't get back to you, that includes if you call their emergency services line to have a dentist call you. Their emergency services line sucks. When calling the corporate office to complain you are directed to patient services, but patient services people are only there a few SHORT hours of the day. These Aspen Dental websites only post the good reviews on their sites. But there are bad reviews on them all across the internet. The only way you are put first and treated like somebody is during an appointment. At all other times, your situation is put on hold or not even answered at all. And don't expect to eat anything, including something as simple as pudding, when first getting your immediate dentures. I am so swollen up that no matter how they adjust them, I can't eat anything with them in and they sit crooked. I have been expected to continue to deal with that until some of the swelling goes down so they can adjust it better, but in the meantime I have to eat. So the dentures are out of my mouth most of the time so I can talk better and eat, even if I still have to eat soft food, at least I can eat it. Even with them dentures in I couldn't even do that. Don't rely on these people for your care. But I am sure if you made a few hundred thousand dollars a year that they probably would put you first.
And if you have major work done to you, such as pulling half your teeth out, make sure you ask for someone with a few years of experience in doing it as the guy who did mine looked really young and needed the more experienced dentist to come and help him extract some of the harder teeth he had a harder time with.
I went in to have a cracked tooth in my dentures repaired but they said they could repair my denture with out xraying my mouth. The denture is removable they would not be in my mouth. Exposure to xray is something we should not be subjected to unnecessarily and an added expense. Needless to say I left with out service.
DON"T DO IT, they are the worst dentistry I've ever had experiance with. $5000 plus later, with in 3 months, couldn't wear partials, broke off back tooth, within 3 years, I had a root canel with crown break off in my mouth pin in all, filling fall out, ( front tooth), materials are BAD, so is the work!!! After several attemps to get the work done right, FAILED, they tried to blame it on my hygene (NOT!!!)
My opinion: Terrible, terrible place to go for tooth care. These people advertise their expertise at providing dentures - -and - after a couple of visits there I see why. I had two small cavities filled (one top, one bottom) and BOTH were messed up. One abscessed, the other still hurts after several weeks. My advise? If you intend on keeping your teeth, go elsewhere.
I went to the Aspen Dental in College Station, Texas. What a joke! I was charged $3000 on my first visit, which did not include receiving the dentures. I did receive "temporary" botton (partial) dentures, and went back to finish the job, when I was told it would cost me another $2000 to complete the work, and allow me to receive top and flex bottom partial dentures, and Fortiva was stupid enough to pay them again, after all the issues we had the first round.
Now Aspen is allowing me (per conversation with one of their employees) to return the dentures for a full refund of the second trip. What about the first trip, where I had already paid for the dentures and never received them? How about that?
Now Fortiva will get their $2000 back, according to Aspen, but will I get anything from the dentures that cost me $2000 the first time? Dentures I have never received? Maybe we should all get together and do a CLASS ACTION SUIT????
This review is based completely off my most recent visit.. Last time I was at aspen dental I was getting a cavity filled, which is generally a very easy and un-painful process. However the female dentist that was preforming the fix didn't not seem to know what she was doing and I was also informed that her assistant hadn't had any prior experience. I then spent the next 45mins or so constantly being rammed into by both the dentist and her assistants chairs as they maneuvered around the room. Then, while drilling, the dentist accidently hit the button activating the lift on my chair which caused her to slip with the drill and she cut my gums. Lastly the assistant repeat-ably sucked my tongue and the inner parts of my mouth up with the suction tool, which was extremely uncomfortable.
So far the rest of the staff and everyone at aspen dental have been extremely professional and have done perfect jobs; and I do truly believe that I was just extremely unfortunate with my luck that day.
Very Bad experience . I paid in full $ 2600.00 for my wife's Dental work she had molar extractions she was sent Home with out a Prescription for Antibiotics . She has had nothing but bad , we can not make contact with this office . We have tried all emergency phone Numbers to get Help for Pain and Antibiotics . We will never do Buisness with Aspen ever again .I will turn them in to the BBB and tell Everyone I can about the Bad Buisness Etiquette ! Aspen just Lost. Future Cutomer ( Me ) I was about to Spend about $ 12000,00 on implants . I'am going to another Buisness !
I read some bad reviews about this place and like an idiot I made the appt. anyway. I went to their Carrollton location and it was horrible. Very unprofessional from the receptionist right up to the so called dentist. You have a choice, listen to the people who have had bad experiences or be one of the people who will have a bad experience.
I tried to schedule an emergency appt. For a painful broken tooth and was put on hold only to have reception come back on the phone with the next available appt a week away. This person lacked any compassion or empathy when speaking to a client in pain and constantly tried to sell me services aspen offers. Seems aspen has only their business interests in mind not a patients. Glad I didn't schedule with these jerks.
I haven't been there yet. I'm trying to make an appointment at the Lawrenceburg Tennessee site. My husband went there a couple years ago and had a good experience. I am going to do the same. I am, however, having a hard time finding a phone number to the office in Lawrenceburg TN.
I got threatened on Sunday afternoon by a gun toting little man for my dogs running in the parking lot. I called the police on the guy with the Black Ford F350 for his threatening behavior. I would never visit anyone in that building if he's the one who apparently owns it.
Worse dentures, my husband has had them for 4 months and has now lost 4 teeth. The 4 he lost are all from the tops. The fit is horrible and they keep coming up with excuses why, all his fault according to them. They say it's because he has gum disease. Funny, his 40 year old teeth still fit tight and he has no issuer with them other then they are worn out! They told him there is nothing else they can do but refuse to give us our money back. The bottom teeth he got were a hole different story, he can't keep them in for anything. They keep telling him to try a different glue! Ever heard of such a thing? I wish I had checked them out before spending 2,000.00! Don't waste your money!
Just had 2 teeth pulled and 3 fillings done at one visit. Office staff was very professional and the price was very reasonable. Bad dentistry from a different company caused some of my dental problems. I went to 3 different dental offices before deciding on Aspen Dental in SLW. They were honest about the dental work I needed at a very reasonable price. I'll strongly recommend them to my friends.
Said my husband needed over $800 worth of periodontal & gingivitis treatment, LIARS, went & got a second opinion from a hometown Dentist, not a Corporate Mill. Didn't tell new dentist anything, they said "you can tell you take good care of your teeth" Of course we knew that, my husband flosses every night, uses Pro Health Toothpaste & mouthwash, gets check ups every 6 months. We had to pay again at the new dentist, was happy to give them our money, but when I went in person to talk to Aspen Mgmt, Mariel Marrero, she said she would not refund us the $29. It is the principle now, not the money. I filed a BBB complaint and any other Yahoo, Florida Today, MerchantCircle, YellowPages etc reviews that I can!!!