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EXTREMELY SHADY BUSINESS TACTICS
I spent about an hour on the phone setting up rental servicea for a concrete crew on site. Made the payment, and all was good to go. It wasn't until afternoon the next day that I was contacted by the company with a "price modification"
My rate skyrocketed from $260 to $750, they refused to honor the price that I was quoted...
I have 10 guys on site that have had to hold it all day because this company's incompetency, and they will have to hold it until another company is able to make a delivery. All in all, a huge waste of time, and highly unprofessional to triple your quoted price very last minute to try to squeeze every dollar out of you. Come to our site, and I have 10 guys that will give you something if you squeeze them right now.
I had a great experience with the sales rep Aaron and his manager Chris. They are some of the best customer service agents I have ever dealt with. I will continue to do business with this company for a long time. They where on time and efficient. This is the BEST portable toilet company I have ever dealt with. Thank you for your diligence and performance.
My husband and I were remodeling our shop and we needed dumpsters. When I called the customer service representative was very friendly and answered all my questions. We got the dumpster on time and the driver placed it where my husband could access it from the shop easily. We got a few and the turn around was fast. Our overall experience with Arwood was wonderful and will use them again. I highly recommend them.