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WE ARE A NATIONWIDE MOBILE REPAIR SERVICE SPECIALIZING IN LIGHT-DUTY AND HEAVY-DUTY TOWING AND WINCHING, MOBILE DIESEL MECHANICS, TRUCK TIRE SERVICE AND HAVE AFFILIATE REPAIR SHOPS.

General Info

Welcome to 1-800-IM-STUCK!  We are your nationwide mobile repair service.  No membership necessary!  Give us a call anytime, anyplace and we'll get you help 24/7 anywhere in the USA.  JUST CALL US ANYTIME YOU NEED HELP!

Hours

Regular Hours

Extra Phones

Phone: (516) 584-4555

Services/Products
  • Heavy-Duty and Light-Duty Towing and Winching of Cars and Trucks
  • Emergency Roadside Assistance
  • Mobile Diesel Mechanics/Mobil Truck Mechanics
  • Truck Tire Service
  • Long Distance Automobile Transportation Services in North America
  • Roadside Assistance 
  • Lockout Service
  • Gasoline/Diesel Delivery
  • Jumpstarts
  • Tire Change
  • Flatbed Services
  • Motorcycle Towing Services
  • Truck Repair
  • 18-wheeler Repair
  • Box Truck Repair
  • Trailer Repair

 

Brands
Chevy, Ford, Frieghtliner, Honda, International, Mack, Peterbuilt
Payment method
all major credit cards, debit, check
Location

No matter where you are in the USA we can take care of you at 1-800-467-8825.  THAT'S 1-800-IM-STUCK.  

Amenities

We have over 9,000 towing and roadside experts locally and nationwide.  We provide service 24/7 for cars and trucks including trailers, construction equipment, and oversized vehicles.

Just one call to 1-800-IM-STUCK (467-8825) assures that you will be back on the road and closer to home in no time!

At 1-800-IM-STUCK you immediately get to speak to a live dispatcher, who will help you find the nearest service provider to solve your problem.  We keep the costs down so you get affordable top-notch service!

Accreditation

Recently rated by JD Power and Associates

Categories
Engines-Diesel-Fuel Injection Parts & Service, Automotive Roadside Service, Automobile Transporters, Diesel Engines, Towing, Truck Service & Repair

COUPONS & DEALS

No coupons available

Reviews

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Jen M.

06/10/2014

Overall

Just called these guys and wanted help. He said he was 20 miles from me (broken down on 30W in Hope, AR) and the guy says he doesn't have a tire my size and when I ask for a referral for another company in this tiny town, HE HUNG UP ON ME! So RUDE!

Jeff S.

05/31/2014

Overall

As a local business owner I was contacted about this novel idea of 1800 Imstuck. I agreed and was actually the first one to bring this company to the Fairfield area. Glad I got away from them. After I got ripped off by them myself and compared what my customers would pay to what they would pay just calling me direct I canceled my ownership portion of the business. If in the Fairfield area and need assistance just call me direct. 903-390-6787. Why pay more just for calling a different #? Stupid rip off company. All they are is a rude dispatch company with a cool #

Hayk M.

05/29/2014

Overall

SCAM!!! SCAM!! SCAM!! MY TRUCK BROKE DOWN AND I NEEDED A ROAD SIDE SERVICE. THE 855-244-6041 NUMBER I CALLED THE PERSON WHO ANSWERED THE PHONE TOLD ME THAT I HAVE TO PAY THEM $125.00 BEFORE THEY CAN SEND OUT THEIR MECHANICS. 2 HOURS LATER A ROAD SIDE SERVICE COMPANY CAME OUT AND FIXED THE TRUCK. THE ROAD SIDE SERVICE COMANY TOLD ME THAT I HAVE TO PAY THEM $504.30. I TOLD THEM THAT I ALREADY PAID $125.00 TO 1800IMSTUCK. THE ROAD SIDE COMPANY TOLD ME THAT THEY DONT KNOW WHO IS 1800IMSTUCK AND THEY WERE NOT AWARE THAT I ALREADY PAID $125.00. I WAS QUOTED DIFFERENT PRICE OVER THE PHONE!! DON'T CALL THEM, DON'T USE THEM!! I TRIED TO CALL THEM BACK BUT THEY WON'T ANSWER THE PHONE, OR THEY JUST HUNG UP!

Kelli R.

05/20/2014

Overall

They are somehow putting their number on our name, falsing representing us. We have never heard of them nor would ever use such a sketchy company. Trying to get their 1-800 number off our advertising! this is truly a scam!! I called to see what happened when I called, the guy stuttered and said "umm yeah" and hung up on me when I asked what tow company was going to be helping me out. We will figure this out and put an end to them using our name associated with them at all!!

Al F.

05/04/2014

Overall

1-800 I'm Stuck has also ripped off the mechanics too as they took what was suppose to be payed to me . 591.00 on a truck tire and pocketed it . I never got payed and they charged me to find work and at 1st did fine but soon changed . This company then charges the customer 95.00 to just place a phone call to me or folks like me . I quit doing work for them as I like to be payed when I do work as these tires are high to just give away and diesel fuel is also high . Add me if you need a witness 903-908-3647 I am Al in SA TX

Karrie I.

02/14/2014

Overall

Was terrified by the negative reviews but was out of options for a tow. The service was friendly and the driver very helpful. I feel if you are patient and calm that you will have a good experience. The actual service is a call center. They then call a local tow truck driver to come get you. I was specific about where i was since there is multiple places the same in my city. They told me the price $180. This is reasonable for being towed 15 minutes home at 9PM. You will be billed twice. One rate to the service and one to the tow guy. I wasn't afraid to ask questions of how things worked. Very pleasant experience. I believe the review problems are conflict between the company and the private drivers. I understand it is pricey but this guy was towing me late at night, in 10 degree temperatures with my child. My brakes locked up and he was very gentle not to further damage my expensive car. To me that is priceless!

jordon.m.walker

02/09/2014

Overall
Do not call! horrible service

I got stuck on the road when it snowed overnight. The streets were completely covered with ice. I called this service and the price was ridiculous. ($165) The operator was very rude and unprofessional

Rebecca C.

02/02/2014

Overall

HORRIBLE!! dispatch was rude. never had them tow anything,because they refused to tow for no apparent reason!!!!!

poundcr

01/06/2014

Overall
Terrible

If I could give them no stars I would. Said they were coming to jump us, never showed up, never called. Don't use them.

Overall
Scam Alert!

Try to make you pay via debit over the phone then never send anyone out. Caller Beware. They will ignore any future calls after you give them money.

pontiacman84

01/04/2014

Overall
Oh, your baby's locked in the car?? Sorry mam.

Today my sister, my two young daughters ,and myself found ourselves in quite a situation... My oldest daughter had locked the doors, and ran off. I shut the door to grab her, without thinking.... With my ten month old locked inside. Luckily, the car had been on, and the heat was on (as today's high was 8 degrees)... After calling the police who advised me to call someone, or succumb to my window being smashed (and I live over half an hour away) I called these guys.... After trying to explain my situation, I was told by the dispatcher the police couldn't have told me that, someone else must have told me that....then hung up on me. I immediately placed a second call to them (assuming I just had a dropped call) which resulted in basically being told I need to call the police (because my stating that I just had contacted the police , and they referred me to these people obviously wasn't clear enough ) and then before I knew it, I got hung up on again. Well geeze, what a lot of help they were... And caring too.... Wasn't like my child was locked inside a car in eight degree weather.

Ronald B.

12/20/2013

Overall

This is fake company the only there to make easy money and to scam you thinking to yourself they are real road service company or mobile truck repair service they are nothing but scam stay way don't use this company,

1-800-im-stuck are nationwide credit card fraud company Don't give them your credit card information they charge you before any work is done, they collect credit cards information illegal they charge your credit card for making phone calls to other shops to do you work it's a scam they are not real mobile truck repair business 1-800-im-stuck bait and switch scam false advertising this company is notorious for truckers scams and road services scam includes towing repair and tires scams



they are base out of Plainview New York



It's all start when i call this number (800) 467-8825 big mistake



Classic bait and switch They will quote you something and then the road service that you paid for shows up and will say that they have no affiliation with 1800IMSTUCK and you will have to pay different prices... you will try to call 1800IMSTUCK to ask why the prices are different and they will tell you a completely different story...and at the end will tell you that if you do not pay the bill (whatever the amount is- - in my case triple than initial quote ) they will call the police and will have your car impounded...so good luck with this guys...for me... never again.



here some fact about 1-800-im-stuck scam they are not true mechanics they are not licensed or insured.



they record your calls so you can't get refund using your credit card just so they can call other company to do the dirty work for them and put in bad situation when you say i all ready pay for the service call the vendor they send out charge you again for service call just different rate, you basically pay for idiots who are not even local in town where you breakdown to make free call for you to some local repair shop that they search online, when you can actually do it yourself for free,



false advertising - they say they are mechanics and they are not. they just call center in New York that have no knowledge in repair nothing. not even the most basic skill. they ruing website and online advertising using pay per click by Google yahoo, bing, yellow pages etc..



Fraud- they charge your credit card before any service complete telling you that the call is recorded so you can't dispute the charges let me tell you you can dispute the charge by simply calling your credit card company and filling police report. up to six month from the day you been charge on your credit card. Make sure you understand the disputes process, laws and your rights!



bait and switch - a selling method in which a customer is attracted by the advertisement of a low-priced product but then is encouraged to buy a more expensive one

dan.faretta.9

12/15/2013

Overall
bad bad bad stay away !!!!!!!!!!

Very rude over priced called and they never sent a truck or called back. Worst company I ever tried to hire . They are a joke.

Calland G.

11/17/2013

Overall

Horrible service. I called to see how much it would cost to get a tow and they hung up on me. I called again thinking it was an accident and the man told me the price and as soon as I mentioned I'm going to call a few other places to compare rates, he hung up without saying anything. Extremely rude and more expensive than any other place I called.

Mika M.

11/17/2013

Overall

Very over priced! $25 dispatching fee, $75 hook up, with a $4 a mile charge just for a small car. Nearly $200 just to get down the rode. Do not us this.

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