What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
2827 Hoover AveNational City, CA 91950
9705 Candida StSan Diego, CA 92126
I was very impressed with everything about August European, from my first call checking prices to picking my car up. I saved over $100 on the brake…
9705 Candida StSan Diego, CA 92126
August European has been working on my Mercedes since 1986. Brian, the owner is honest and always looking out what is best for the customer. I have …
5824 Autoport MallSan Diego, CA 92121
First class service, they know what they are doing. Charge fairly and fix things the first time. I have already had friends and family come in and…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
This repair shop is like no other. Alex (Ata) runs his shop with honor and respect. Driving our Toyota Prius down from Los Angeles to catch a flight in Tijuana, the Prius broke down upon arriving at CBX. I initially had the car towed to the Toyota dealer. Dealer advised me it was the transmission. Toyota Dealer wanted a ton of money to repair (Over $5,000!). I was about to send my car to the junkyard before I called Alex from the airport on my way out on vacation. His price was VERY reasonable. He picked up the Prius from the dealer, replaced the transmission and while I had the car there also did the brakes and headlight replacement. Upon returning from vacation, the car was ready and waiting for us. Drove the car back to LA in running condition and better than before. Thanks again for operating your business the way you do. Even though you are in San Diego area and I am in LA, I will now be planning my auto repairs around my trips to San Diego.
i would just like to take a moment and thank everyone at ball auto dealer for being so professional and caring in the purchase of our new kia soul we bought at ball kia. we made an appointment to meet with frank ortiz on saturday and when we went there. he took us over to the kia dealer and introduced us to oscar a salesman there. he took over and helped us pick out car he thought we were interested in they went over price and we traded our old kia in. they were very professional and we took it home that day. we want to thank especially frank ortiz, oscar and art in financing. we had a horrible experience week before at kearney pearson kia and had decided we didnt even want to buy a new car there was so much difference in the dealerships from one that didnt a care if they sold a car or not.to one that did everything possible to help you purchase a car. i give them a high 5 and kearney pearson kia a big 0. i would buy another car from them if i ever get another new one and i would recommend my friends to buy from them too.
When we purchased an Acura from Ball, it was what you hope a car buying experience is.... fun, convenient, easy, fair, and friendly. Since making our purchase, we have referred many friends and family members to Ball whom have all had an experience equal to ours. We would defintely buy from Ball again and will conrtinue to refer them to others.
Great service! Brought my TSX and always get taken care of. Plus they wash and vacum with any service. If you have a Acura, this is the dealer to come to. If your looking to buy a new car, my rating DOESNT APPLY. I only speak of service.
We just bought our new CRV from Romeo at Ball Honda. He was really nice and knew everything there was to know about the CRV. Romeo really made the buying process easy and I would recommend asking for him next time you need to buy a car. We love our CRV! Thank you Romeo!!
very friendly and good service. they cleaned my car well with the service and gave me extra discount. recommended!
Great follow ups
I have a 2011 Acura RDX that I take to Ball Acura for the regular maintenance. They do an outstanding job of servicing my car and their customer service is unbeatable! I have taken it in 3 or 4 times for regular maintenance (i've put 25K miles on it already!) and have consistently been treated like a valued customer and gotten excellent service. Jeff Arkin, Service Manager there, and his team in Service are great!! They are friendly, professional, efficient (they get my car serviced quickly), good at communicating with me, and didn't try to sell me service I didn't need.I highly recommend the Service department there and am sooooo happy with my Acura RDX!
They were wonderful w the follow up even though I did not purchase .
Attentive and informative
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.