This is a very bad business as in today's world they have no customer service no one on the lot to speak to you I wouldn't recommend this company to anyone Pick-A-Part is awesome they're the best company out there anti pitzen County Nashville Tennessee
2030 Lucas LnNashville, TN 37207
From Business: Take I-65 North, exit 87. We're located at 2030 Lucas Lane. Lucas Lane is off of East Trinity Lane behind Love's gas station (just look for the big red and yellow…
I don't usually write reviews. Last week, my car died the day before one of my good friends from home (CO) died. Since my car died in a place where it's likely the city will come tow it, I sold it via junkcars.com quickly and was assigned this company as the folks to come pick it up. I couldn't leave the car on the road while I went back to CO for my friend's funeral.Pull-A-Part requires that you be available all day from 8 - 5 to be ready to come meet them if they call. You're also required to be there personally. I'm not able to do that with my job, so we haven't been able to work out a time to pick it up. I am now faced with the decision to either cancel my trip to CO for my friend's funeral to take care of my car, or to attend it, and risk my car being towed by the city, which I can't afford. Kevin, my representative at Pull-A-Part, knew this situation and refused to help. I have two hours left before I leave for CO, and it looks like they're again not going show up in time. I'm just praying my car's still there when I get back. I love to recommend business that put their people before their money (I know many like this!) but it seems this is not the case with this company.
One of the best places so convenient all the cars and truck they have on hand if you need it they will have it.
they are horrible. please do not deal with them ever. they are dishonest and sale broken parts too. I highly recommend you find another place!
they always have the answers for those tough jobs! this place has it all! they have a battery to fit anything that takes a battery in this world!
Be warned! This place will re-nig in a heart beat! I worked out a deal for 55 cars to be purchased thru the car buyer at this location, price done, I was waiting on paperwork only for 2 cars. I call the Buyer rep, the phone is disconnected, I e-mail the rep, e-mail bounced. Called corp office call center, they gave me the email and phone of the car buyer that is not good, called call center back, the next day, now states the Car Buyer was let go, no one has a clue who will buy these now, I left my info NO ONE ever called me back, Came to the store, Car Buyer is off for the day, another guy says they laid off the outside buyer, but no one has a clue who can help me, store manager is in Knoxville! NO ONE HAS A CLUE HERE, no one at all! The only person who did is no longer there. Ive been working with him for 2 weeks now nothing, Soooo, Thank god the car buyer still had my number and contacted me letting me know he now works for there competition , Music City Pick A Part, all worked out now & sold, what a cluster FU%&!! Never again Pull A Part, I seriously think most of these other reviews are from employees, BTW read the Yellow page reviews on this place they are way more accurate. The guy that helped me while the scale was was off told me this is such a typical thing, & that they Pull A Part just closed 3 locations also
There facility has drastically changed since new management has arrived. I think this new management is gonna cost this Nashville location to close down most employees lack people skills. There rude and unprofessional. I've done business with that company for several years was satisfied with company until new management arrived. I now have to do business else where the prices are different so there for it cost me alot of money. But now I have new contacts and I'm doing just fine and I feel the new management cost me businesses so there for I would like to have yours. If you have a junk vechile to sell feel free to contact me 615-582-8203 ask for James. When you contact me you will reach a human not a answering machine and you will receive fast friendly service
This place is shady. Sold a bad part, said it was tested and working. It did not and they refused the return. STAY AWAY!
The phone service sucks!!!! I just wanted to call to get a price check on an alternator and the damned automated feature kept hanging up on me. They will most definitely NOT get my business if I can't even get one simple question answered.
This place has really gone downhill since opening. The prices have gotten to the point where it isn't worth the drive and certainly not worth having to pull the parts yourself. You could probably go to a traditional salvage yard where they pull the parts for you and come out better when you consider what your time is worth. I have probably bought my last part from there. Be sure and tell your friends before they find out the hard way.