They didn’t follow the delivery schedule Southwest Air set, assuring a delivery time; they haven’t bothered to call and let me know when they will show up; they don’t answer their phone; and they don’t return calls. At their mercy. I should’ve stayed the extra three hours at the airport and picked up my bag. Unbelieveable.
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The service was pretty good though I couldn't get a call threw to speak with a human being on regular business hours.
When they misplace packages they make you go through a lot of hassle to get nothing back from them. They are currently doing an investigation for us. They call you back from weird numbers in Mexico and if you do not answer they close the case then give you a huge hassle to reopen it. You cannot speak to the investigators directly. They lost my stuff and I can't talk to them. Awesome. Use an alternate if you have a choice.
Very friendly staff. One staff person recently helped me carry a large package from my car. I find the prices are reasonable for large packages (vs. post office prices)
Staff is very friendly and helpful. They always let me use their printer and tape when I come unprepared.
DON'T USE THIS STORE!!Paid extra to have a package shipped to my daughter in college and they totally lost the package or so they say. I honestly think it was stolen being so they have looked for it for several days and the last place it was tracked was their store.
Packages have always been delivered in a timely manner and never any issues with deliveries. Nice employees
Have shipped a few packages from here. Never have any problems. Everything got to it's destination in great shape and on time.
They leave packages in the driveway for people to steal. Then when you complain they don't deliver at all but say they do. And then send the package back saying they can't deliver. Don't use them if you don't have to.
Do not use for food delivery. Unprofessional, rude, late, completely unacceptable level of customer servive